No connection to the Phase One acivation server

Gerhard Bertling

• 2007年12月22日 07:29

Hi,
I am trying to acticate Capture One 4 for 2 days now, but I get the following error message all the time: "Unable to establish a connection to the Phase One acivation server. Please try again later." What can I do?

thanx in advance,
Gerhard

0

• 

  Bill_H

  • 2007年12月23日 01:17

  I'm getting the same message ... is this a problem on my end (say my firewall settings or something like that) or is Phase One just overloaded for a bit?
  
  Anyone know?

  0
• 

  Les12

  • 2007年12月23日 01:25

  [quote="Bill_H" wrote:
  I'm getting the same message ... is this a problem on my end (say my firewall settings or something like that) or is Phase One just overloaded for a bit?
  
  Anyone know?

  
  
  I'm guessing it is your firewall settings. When I first tried to activate, I was getting the same message. As soon as I went into the firewall permissions and gave the program permission to access the internet, it connected and the activation went through immediately.

  0
• 

  Gerhard Bertling

  • 2007年12月23日 15:27

  [quote="lz" wrote:
  
  I'm guessing it is your firewall settings.

  
  I don't think so. I have disabled my Firewall completeley for a moment - the same error.
  
  Thanks for your answer,
  gerhard

  0
• 

  Les12

  • 2007年12月23日 15:45

  [quote="Gerhard Bertling" wrote:
  

  [quote="lz" wrote:
  
  I'm guessing it is your firewall settings.

  
  I don't think so. I have disabled my Firewall completeley for a moment - the same error.
  
  Thanks for your answer,
  gerhard

  
  
  Go into the firewall internet applications permissions and make sure that you have given Capture One 4 or Phase One or whatever it is called complete access to the internet. With my McAfee program, just disabling the firewall didn't work, but when I went into the applications permissions and made sure that Capture One wasn't blocked, I immediately connected and was able to activate.

  0

投稿コメントは受け付けていません。