650D Support

Russell1

• 2012年10月27日 22:50

G'day,

It seems that 650D files are still not supported? I can open my other camera raw files OK in 7, but 650D raws fail to show.

Ideas?

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  Paul Steunebrink

  • 2012年10月28日 16:07

  There is (preliminary) support for the Canon 650D raw files (see release notes from Help menu). Full raw, not mRaw/sRaw I suppose. If you opened the images with an earlier version, delete the CaptureOne sub folder in the image folder first.

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  Russell1

  • 2012年10月29日 00:52

  Thanks Paul,
  
  I am using full RAW and have made sure there is no CaptureOne sub folder in the image folder, but it still fails to see the raw files.

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  Russell1

  • 2012年10月31日 09:46

  Any additional ideas?

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  Dave241

  • 2012年10月31日 10:02

  Look int the c1 settings and make sure you're using the v7 engine?

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  Russell1

  • 2012年10月31日 10:32

  Yes I am using the v7 engine.
  
  I just cant make this see 650D raw files.... it happily sees the DNG converted files though.

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  Paul Steunebrink

  • 2012年10月31日 14:18

  I suggest that you create a support case with Phase One and/or make a raw file available for download and post the link here.
  
  I downloaded 2 images from the internet (dpreview, image resource), both from the Canon Rebel T4i, the 650D equivalent. I suggest you download and try them out.
  What could be the case, as this has happened before, the the Rebel T4i is supported, but the 650D (name) not yet.
  
  Again, a support case or image can help you further.

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  Russell1

  • 2012年10月31日 21:17

  Thanks Paul, It must be too early in the morning for me, 'cause be blowed if I can actually find a download link. ☹️
  
  I will look again after my second or third cup of coffee. 😊
  
  UPDATE: Yep... coffee helped. 😉

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  Russell1

  • 2012年10月31日 21:24

  BRILLIANT!! There is the answer....
  
  I placed a t4i and 650D in the same folder and it only sees the t4i file.
  
  I will upload a RAW file for the CapOne team shortly and see what they make of it.

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  Russell1

  • 2012年11月01日 10:06

  OK I have supplied a file to support and that is indeed the problem.
  
  My 650D EXIF presents the cam as an X6i to CaptureOne and therefore it does not get seen.
  
  CaptureOne will be updated to cope with the X6i naming in the next release.
  
  Thanks to the CapOne team for their support.

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  Drew Altdo

  • 2012年11月01日 13:29

  Hey Russell,
  As an immediate solution I would suggest you see if there is a Firmware for your camera that is maybe intended for the US market. This may change the identifier of the camera to Canon 650D as appose to "Canon Kiss X6i" and solve the problem.
  
  We'll get a fix in for this in the service release.

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  Russell1

  • 2012年11月01日 19:11

  Thanks Drew,
  
  Good idea. I will give it a a go.
  
  Cheers

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