External drive connection deregisters C1
On my Windows 10 system, I recently connected an external hard drive to do a system backup.
A little later I ran capture One 11.3 to be told that it had been deregistered so had to reregister it.
Why would this happen?
A little later I ran capture One 11.3 to be told that it had been deregistered so had to reregister it.
Why would this happen?
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Mounting the external drive causes Capture One's activation check to identify the computer as a new machine. This is a rare occurrence. If it continues to be a problem, please make a case via the link in my profile. 0 -
Although a physically external, the SATA drive is connected via a backplate to the PC's disc controller so appears as an internal drive.
I understand your explanation but I have done this before and not had problems.
Thanks.0 -
[quote="Michael-I" wrote:
Although a physically external, the SATA drive is connected via a backplate to the PC's disc controller so appears as an internal drive.
I understand your explanation but I have done this before and not had problems.
Thanks.
Does it appear as a Boot drive? Indeed could the PC boot from it (or did it on this occasion?)
Or something like that ...
Grant0 -
It doen't appear as a boot drive 'though in theory the PC could boot from it if it contained system files.
Incidentally, I've just had C1 deactivate again following a Windows update:
October 24, 2018—KB4462933 (OS Build 17134.376), Applies to: Windows 10, version 18030 -
[quote="Michael-I" wrote:
On my Windows 10 system, I recently connected an external hard drive to do a system backup.
A little later I ran capture One 11.3 to be told that it had been deregistered so had to reregister it.
Why would this happen?
I used to have this problem quite a lot, but then I swapped to a USB3 dock and it went away0
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