How do I know if I have 'PRO' Version Installed

Bill Coughlin

• 2008年10月29日 22:29

I have a very 'naive' question. (OK, some people would call it 'dumb'), but what the heck, at my age it's OK to call me dumb 😊
Downloaded and installed 4.5 - license key on site shows I'm licensed for PRO version .... when I launch program and check 'About' it shows version 4.5.229nnnnn nowhere does it say 'PRO'. My last activation shows as May, 2008.
Thanks,
Bill

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  Bill Coughlin

  • 2008年10月29日 22:50

  Site says I have 2 upgrades and 1 activation left ...... when I look at license information from the program it shows 1 upgrade and 0 activations!
  Confused
  Bill

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  Bill Coughlin

  • 2008年10月29日 23:08

  Must be PRO version - I see Lens correction tool
  Bill

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  Ian Morehouse

  • 2008年10月30日 11:15

  Hi Bill,
  it isn't naive, I have the same question. I went looking for the lens correction tabs and they aren't there.
  The installation says I have 0 upgrades left and 0 activations left, yet the website shows something totally different.
  
  So what causes the upgrade to Pro to kick in? I suspect it is a licence, but I thought, in fact I know I have a Pro licence.
  
  Ian M

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  Paul Steunebrink

  • 2008年10月30日 18:02

  First and foremost you can review your active CO4.5 license from the Help menu, License Information. Besides that, I described some differences between de standard and Pro/DB versions here in the CO 4 Mac forum:
  

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  Ian Morehouse

  • 2008年10月31日 11:44

  Paul,
  I don't really think you understood my post.
  
  "The installation says I have 0 upgrades left and 0 activations left, yet the website shows something totally different."
  
  Ian M

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  Paul Steunebrink

  • 2008年10月31日 12:43

  Ian,
  I am still learning to understand postings properly.
  It is my personal and therefore humble believe that the indication of the number of upgrades and activations in CO4.5 is not correct. I have seen the same 0/0 score in the Mac version as well. For myself I use the License Management web site of Phase One.

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  Ian Morehouse

  • 2008年11月02日 22:46

  Hi Paul,
  I haven't checked my 4.5.1 installation to see what it indicates is my locence count. One of the fixes in 4.5.1 was to correct the licence count bug.
  
  I use the website too, but was concerned that my installation suddenly showed I didn't have any activiations or upgrades left yet I hadn't upgraded. I am still trying to workout how I get the Pro version operational.
  
  I have read the FAQs and they aren't much help, so it looks like I might have to log a bug.
  
  Ian M

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  Paul Steunebrink

  • 2008年11月03日 10:27

  Hi Ian,
  I think it is best to contact Phase One in a support case to solve your license issue. I also noticed that CO 4.5.1 fixed the license count display and that when you open the Information or About screen, it states that you are running Pro if applicable.

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  Ian Morehouse

  • 2008年11月03日 10:54

  Hi Paul,
  licence count still wrong, time to investigate firewall logs.
  
  About show 4.5.1.xxx
  
  Ian M

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  Ian Morehouse

  • 2008年11月03日 23:12

  Hi folks,
  I just upgraded my laptop to 4.5.1 and V4 installed as PRO with correct licence count.
  
  Laptop is vista 32 with 4gb ram and an amd X2 cpu.
  
  Looks like a bug in Vista 64.
  
  Ian M

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