Fail to import DNG files
I have just tried to import some 20MB dng files I took today using my new LG G4 phone which AFAIK is the only phone that has DNG image capability (which is why I bought it). C1 does not recognise that the folder that contains them is valid so I have not been able to import.
I can view and open these files in Windows 7 explorer (before and after installing the DNG codec) so why can i not do likewise with Capture One pro 8?
UPDATE: I have just imported these same files into Lightroom without any problem.
Three days C1 trial left and I was about to buy it but....
The C1 import and raw processing from my D810 are excellent but no DNG import from my "always with me" phone is a big disappointment.
Ian
I can view and open these files in Windows 7 explorer (before and after installing the DNG codec) so why can i not do likewise with Capture One pro 8?
UPDATE: I have just imported these same files into Lightroom without any problem.
Three days C1 trial left and I was about to buy it but....
The C1 import and raw processing from my D810 are excellent but no DNG import from my "always with me" phone is a big disappointment.
Ian
0
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Ian,
I don't have any problems importing the "RAW" files from my OnePlus phone into C1.
However I'm not sure whether I really should be worried if I had problems.
The OnePlus camera is pretty good for what it is - but a high end camera it ain't. All sorts of "Apps" in the Android Market will process its images to death if that's what I want. So far I don't.
Horses for courses.
I abandoned my previous Android smart phone - LG Black - mainly because the benefit of it's screen was somewhat offset by its lack of usable internal memory and processing power which made it quite useless just 2 years after it was launched. That was nothing to do with photographic images. esSimplay that it ran out of internal process memory and refused to process even app upadates.
Have you considered switching to MAC and adopting Photos? ( I assume Photos will work with iPhones and similar ...).
There are any number of free or inexpensive applications for image manipulation from phone sources that lsave you the trouble of trying to process phone sourced images through C1.
Grant0 -
[quote="SFA" wrote:
Ian,
I don't have any problems importing the "RAW" files from my OnePlus phone into C1.
However I'm not sure whether I really should be worried if I had problems.
The OnePlus camera is pretty good for what it is - but a high end camera it ain't. All sorts of "Apps" in the Android Market will process its images to death if that's what I want. So far I don't.
Horses for courses.
I abandoned my previous Android smart phone - LG Black - mainly because the benefit of it's screen was somewhat offset by its lack of usable internal memory and processing power which made it quite useless just 2 years after it was launched. That was nothing to do with photographic images. esSimplay that it ran out of internal process memory and refused to process even app upadates.
Have you considered switching to MAC and adopting Photos? ( I assume Photos will work with iPhones and similar ...).
There are any number of free or inexpensive applications for image manipulation from phone sources that lsave you the trouble of trying to process phone sourced images through C1.
Grant
Grant ,
The LG G4 has a full manual mode that is most appropriate for experienced photographers. That plus the DNG made it a good choice for me to move from my Blackberry Q5. I work exclusively with Nikon RAW images so using DNG and a high end editor is not a problem. You mentioned "there are any number of free or inexpensive apps for image manipulation from phone sources". That may be but I have failed to find any nde for raw files in the Google Playstore. There are only raw viewers and management apps.
What was your reasoning for suggesting a switch to Apple products? I am quite happy with Windows 7 and Android products.
I asked a question about C1 not being able to open the LG G4 dng files. Hypothetical but how would you have replied if I had had said that C1 cannot open Leica dng files?
Ian0 -
Please send some raw-files to our Support, and we can have a look at them, no promises though 😊 0 -
[quote="Beemer" wrote:
[quote="SFA" wrote:
Ian,
I don't have any problems importing the "RAW" files from my OnePlus phone into C1.
However I'm not sure whether I really should be worried if I had problems.
The OnePlus camera is pretty good for what it is - but a high end camera it ain't. All sorts of "Apps" in the Android Market will process its images to death if that's what I want. So far I don't.
Horses for courses.
I abandoned my previous Android smart phone - LG Black - mainly because the benefit of it's screen was somewhat offset by its lack of usable internal memory and processing power which made it quite useless just 2 years after it was launched. That was nothing to do with photographic images. esSimplay that it ran out of internal process memory and refused to process even app upadates.
Have you considered switching to MAC and adopting Photos? ( I assume Photos will work with iPhones and similar ...).
There are any number of free or inexpensive applications for image manipulation from phone sources that lsave you the trouble of trying to process phone sourced images through C1.
Grant
Grant ,
The LG G4 has a full manual mode that is most appropriate for experienced photographers. That plus the DNG made it a good choice for me to move from my Blackberry Q5. I work exclusively with Nikon RAW images so using DNG and a high end editor is not a problem. You mentioned "there are any number of free or inexpensive apps for image manipulation from phone sources". That may be but I have failed to find any nde for raw files in the Google Playstore. There are only raw viewers and management apps.
What was your reasoning for suggesting a switch to Apple products? I am quite happy with Windows 7 and Android products.
I asked a question about C1 not being able to open the LG G4 dng files. Hypothetical but how would you have replied if I had had said that C1 cannot open Leica dng files?
Ian
Ian,
The suggestion of a MAC move was related to the the PHOTOS application which, as far as I can tell, is Apple's replacement for Aperture for the future of the main photographic market as they see it.
They see it, it seems, from the point of view of being the largest retailer of cameras in the world, albeit mostly via their iPhone and iPad product ranges. That seems to fit with the concept of phone for photography use as far as I can tell and may be a better way forward when using that genre.
The main benefit of the market (for a user) is that it becomes possible to create, edit and share an image from a single device taking very little time. So applications that process in camera are, to the target market, for more important than those one has to download to on a PC (or even Mac) to undertake further processing.
The DNG standards, an Adobe development and competence in terms of who controls them, are not entirely standard. There are several in place and not necessarily all widely adopted.
C1 is happy enough to work with the examples if DNG files my phone provides. Maybe the pure Android DNG version is an early one and LG might have adopted a later one. Or something like that.
I don't really understand your Leica comment.
However the probably answer, as with any camera where an ostensibly RAW file has not been recognised (or interpreted as expected) by C1 would be to raise a Support Case with C1 and provide a file for analysis - as Christian has suggested. It's a subject that has come up more than a few times in the recent past along with similar types of questions and the answer is nearly always the same.
HTH.
Grant0 -
Grant,
Leica M7, M8 , M9 and M models all use DNG raw files. I understand that C1 does work with these files.
Ian0 -
As Grant has explained, not all DNGs are the same - its open format allows for all sorts of deviation from standards.
Case in point: until the latest version, DxO Optics Pro - which can output as DNG - could not read the DNG files it had generated itself (or Adobe-generated DNGs, for that matter) but it could read in-camera DNGs,
Now, it can read its own DNGs, Adobe (and Capture One) generated DNGs and in-camera DNGs (from supported cameras).0 -
[quote="Beemer" wrote:
Grant,
Leica M7, M8 , M9 and M models all use DNG raw files. I understand that C1 does work with these files.
Ian
Ian,
But Leica is a quite well known premium camera brand selling in relatively low volume to a well identified market. A proportion of that market will be Pro or enthusiast photographers who do indeed seek "raw" conversion tools of the sort that Phase offers. It's an obvious market for Phase to want to cover for strategic reasons if nothing else.
Random short life smart phone models sold with potential RAW file facilities to millions of people around the world are a different game. One might try to keep up with the ever changing ranges pushed out of the factories and track which versions of standard dng (if left standard) they offer but whether that would make any commercial sense for the effort involved I somehow doubt.
My smart phone offers dng output so I tried it and left it set to dng for photo files. They work with C1.
Having tested that .... i have not used the phone as a camera for anything I would feel a need to process in C1 since that time. I rather suspect that 99% (or more) of owners probably would not use "RAW" files and of the remaining 1% probably 1% might use C1 and be bothered to download the files for editing.
I'm lucky, sort of, in that the dng version from my phone seems to be recognised by C1 . But since I'm not likely to use it seriously on a regular basis it would not particularly bother me if it didn't.
The level of manual control available is often dependent on the App used to run the camera controls but in my case the fixed lens, good though it is optically, and fixed aperture don't add up to a deal of useful control in the final analysis. So if it didn't work I would not be worried by and I rather suspect that many users feel the same way .... although maybe I just have not yet stumbled across the right enthusiastic user forums! You may be the founder member of a rather small club!
I note that C1 V8.3 introduced DNG V1.4 support. Are you using 8.3?
Have you ascertained from LG information which DNG version they are using?
More to the point - have you snet in a sample file or two attached to a Support Case?
Grant0 -
Once again I thank all for their comments and also to Christian for suggesting I post a dng file to support.
Update: There is no problem importing LG G4 dng files to C1. I was trying to do it by connecting the phone to my computer. This works with Windows explorer where the files can be viewed but for C1 to import the files they must be resident in a Windows folder. Once I copied the files all can be imported.
My fault sorry,
Here is an example:
http://tinyurl.com/obkhsqx
Ian0
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