Can't see or open folders

Vaughn

• 2013年03月17日 14:08

I'm completely stumped. I own and use CO pro version 7.

Yesterday I installed a new motherboard and did a clean install of Windows 7. I then downloaded CO 7 and activated it.

I don't understand or use sessions or catalogs. I simply import files (with another program) and then go to a photo folder and open it in CO.

With CO now, I don't see all the drives and the drive with my photo folders shows up with no folders at all. I can confirm there are a lot of folders on that drive using Windows Explorer.

How do I see and open folders?

Vaughn

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  Paul Steunebrink

  • 2013年03月17日 16:19

  Is it an external drive you are referring to?

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  Vaughn

  • 2013年03月17日 18:28

  No, there are two internal drives that I was using just before I changed the motherboard. Now neither one shows in CO even though they both show in Windows Explorer of Windows 7.
  
  Vaughn

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  Per Ulrik Pedersen

  • 2013年03月17日 18:47

  In Library, the first drop down list at the top, choose Session. I got a similar problem because after installling CO7 it was set to Catalog. May be you have another problem, but it is worth to check out.

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  Vaughn

  • 2013年03月17日 19:50

  I have processed some files and when I want to choose where to put them, I can navigate to a "missing" drive. There I can see all the folders on the drive.
  
  There's nothing in the Library drop down that seems to help. Thanks for the reply.
  
  So I still can't select folders to work on.

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  Per Ulrik Pedersen

  • 2013年03月17日 20:21

  Hi again!
  
  Here is the reply I got after I contacted the support because my folders were not visible in library, but again may be you have a variant of the same problem:
  
  Dear Customer,
  
  Under Library select session instead of catalog and you will see your folders.
  
  Another option - from top menu-->file-->new session click OK and your are done.
  
  Regards,
  Phase One Support

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  Vaughn

  • 2013年03月17日 21:29

  New session worked! I have the folder hierarchy.
  
  While I have found Windows 8 unfathomable and counter intuitive, Capture One may have surpassed even that program.
  
  Thank you for your help. I surely needed it.
  
  Vaughn

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  Vaughn

  • 2013年03月17日 22:41

  I am so grateful.
  
  I am doing so well again!
  
  Vaughn

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  Dave R

  • 2013年05月18日 16:51

  Thank goodness I found this link, I have been using Capture One for years in addition to Lightroom but when 7 came out and seemed to oblige me to have yet another catalogue on my system I gave up on it. I have regretted that as I prefer it in many ways to Lightroom but Lightroom has some advantages such as direct access to my smugmug account. Using sessions however I can now use 7 just like I did 4, 5 and 6 to work on individual files that can be best processed in Capture-One - I shall buy my upgrade from 6 to 7 straight away. 😄

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