Raw files don't display previews correctly

thinhpham

• 2017年07月13日 04:47

Hi all,

Some raw files shot with Canon 700D don't display correctly in Capture One Pro 10 (image below). I believe that's the software problem (not very sure ❓ ) since I could see those images in the import window without problems. Can anyone help me with this?

Thanks

http://i865.photobucket.com/albums/ab215/steven_pham/windows/Screen%20Shot%202017-07-13%20at%2011.38.10%20AM_zpsjjmkcv3j.png

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  Permanently deleted user

  • 2017年07月13日 08:25

  Hi,
  
  It could be an issue with graphic acceleration. Go to Capture One preferences and uncheck the Open CL hardware acceleration. Thumbnails in the import window are reduced in pixel size. They don't use GPU.

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  Christian Gruner

  • 2017年07月13日 10:12

  Please write our Support Team, so they can take a deeper look.

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