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4gb of RAM - are you having a laugh?

NNN634442784381066244
This was something I spotted in a recent thread, a Phaseone technician stated that the recommened ram for a windows computer using captureone (even the express version) is now 4gb. And that's a bit odd as the 32bit versions of windows can only access 3gb or ram, you need a 64 bit operating system to properly access 4gb and above. Sure you can put 4gb in - but the pc will only see around 3gb and might actually run slower as windows 32bit isn't very good at memory management with large ammounts of memory.

So I'm a bit confused.

I'm even more confused as to why a 32bit program would need 4gb or ram. Is this phaseone getting lazy with their programming? I mean it would be great to have 64bit versions for 64bit operating systems but a 32bit program needs to work with the retrictions the operating system places on it.

And before someone says it: yes there are tweaks to make windows 32bit see more than 3gb or ram but the tweaks are not common knowledge and by all accounts are not always succesful.

btw the technician was trying to blame he slowness of Capture One on the pc not having 4gb of ram!
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  • Drew Altdo
    I believe the thread you are referencing is below;
    viewtopic.php?f=41&t=11651

    Unfortunately the system requirements for the new release has increased to 4GB. If this is not something your machine can accomodate then, as stated, you may experience poor performance. You are always welcome to install an older version that has less features and will therefore run smoother on a RAM restricted Operating System.
    Since 64 Bit OS' are now the standard, we will continue to build Capture One to accomodate the resources available within these systems. I apologize if this causes any inconvenience.

    Release notes available below for reference;
    http://69.64.47.32/330a3505-0085-4247-a ... 0Notes.pdf
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  • NN101583UL3
    I believe NNN634442784381066244 was referring to a recent post of mine concerning out of memory errors.
    I feel I must agree with his quote "Is this phaseone getting lazy with their programming?" Since updating to 6.3 I cannot operate C1 with just one image in the Capture folder without getting out of memory errors and C1 crashing.
    I personally feel it is slopy programming when a programme hoggs all the RAM available when just one image is being worked on.

    I have now reverted to version 5 as I feel it represents a more stable application, and out of memory errors are not a problem.
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  • JonS
    Drew, you seem to be missing the point completely.
    Phase One could have released Capture One 6 as a 64 bit only program (like Adobe did with recent versions of Premiere and After Effects) if they felt that the 32 bit platform was no longer adequate. But you chose to release a 32 bit version as well. No one forced you to. Releasing software that requires a minimum of 4GB RAM for a platform designed to work with a maximum of 2GB per application is just irresponsible.
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  • Drew Altdo
    Jon,
    That point isn't lost, and please keep in mind that these decisions are not made by the supporters that frequent the forum...we are simply trying to assist where we can and outline the specifics of the software.

    Capture One 6 was originally released with a 32 Bit and 64 Bit version, requiring only 2GB of RAM. If you would like you are welcome to download and install any version from 6.0 to 6.2.2 which meets these requirements. Remember that just 6 short months ago Apple did not have a true 64 Bit OS and Windows 7 64 bit was not as prevalent as it is now (technology moves fast). That being the case, with Capture One 6 having been out since December 2010, supporting only a 64 bit system was out of the question.

    In addition, the Physical RAM limit to an XP system is 4GB although restrictions are in place to only utilize 2GB at any given time (in an x86 system), the additional 2GB do serve to take the strain off of other operations within the system. So although the system is limited, requiring a system with full RAM is not an irresponsible decision. Rather it is a decision to require your XP system run with the greatest potential performance.

    Fast forward to present day where Lion is the main Apple OS being the focus of programers and the majority of PC manufactures build and ship with Windows 7 64 bit, we are starting to take advantage of the resources in those system. Hence, Capture One 6.3 now requires more RAM to take advantage of more in-depth features.

    Ultimately however, if you are accessing smaller RAW files (<18MB each) the strain on the software isn't so great that 2GB can't handle it. But, as we are a Digital back manufacture and our smallest production back has a RAW file greater than 30MB (sensor + features excluded), the software is built to accomodate it.
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  • Alain Decamps
    Hi

    Windows 32 bit won't use more than 3GB without special software. The last Gb address space is reserved for hardware cards. If the graphics card uses shared memory it will be used from the highest GB address space, but that's the only use I know off.

    Demanding 4Gb on 32-bit windows is just funny.

    BTW. I run 6.3 on a 3GB laptop for viewing and culling and it uses less than 1 GB memory 😉
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  • Permanently deleted user
    I understand they whys (and am not knowledgeable enough to suggest there could be more efficient ways to use memory)

    But, what I don't understand is why the software can not somehow gracefully handle low to out of memory situations. That is instead of crashing, why can't the software recognize the limits are near and avoid a crash - even if this means going into a temporary 'very slow' mode or a dialog that warns 'low memory' so one can re-start CO manually (or do other tricks like selecting a different image which can drop memory useage). After all I can do this manually by watching my memory usage and then clearing it. (I don't even have to exit CO)
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  • JonS
    Drew, there's no question that the move to 64 bit processing and large amounts of RAM is a necessary step.
    But the fact remains remains you decided to release CO6 with a 32 bit version. Windows 7x64 was released to retail in Oct. 2009, and Adobe Premiere and After Effects CS5 were released (I think) around April 2010 as 64 bit only software. There's nothing that objectively prevented you from doing the same.

    Obviously, you did not want to lose potential customers still on the 32 bit platform, so the right thing to do now would be to continue to support them properly for the remainder of this version's update cycle (i.e. provide releases that are optimized for the platform they're designed for, even though the platform itself is limited).

    When the time comes for a new paid upgrade, you can ditch the 32 bit platform all together if you feel it is no longer worth your time. That way at least users will know what to expect before spending their money.
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  • NN101583UL3
    [quote="JonS" wrote:
    Obviously, you did not want to lose potential customers still on the 32 bit platform, so the right thing to do now would be to continue to support them properly for the remainder of this version's update cycle (i.e. provide releases that are optimized for the platform they're designed for, even though the platform itself is limited).


    Personally I cannot agree more with JohnS.
    The very fact that we have 3 instalations of C1 6.3 here all being worked on by different people on different computers and all 3 of the instalations are causing problems, crashes and images not appearing in the software. This is testamount to the fact that the 32bit version of the software has not been designed and optomised properly for the 32bit platform.
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