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Rotation tool crash

matt122
Hi,

We use C1 Pro on G5 power pc towers tethered to P25 backs.

We have a problem that when we use the rotation tool, the software slows and we get the beach-ball of death... After a long while the software may right it's self, sometimes! But mostly we have to quit the software, open the activity monitor and quit the crash reporter, then reboot the software. This may happen 20 times a day, or not at all. Super annoying... Any suggestions, help advice...

Cheers

Matt

London, UK.
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  • Olivier111
    Some more technical info would be great...

    - OS X version, C1 Pro version, P25 Firmware version, FW cable length...
    - Are you a kind of poweruser who think his G5 can handle tons of running apps while shooting?

    is the problem occuring while shooting?

    Cheers mate!
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  • matt122
    Dual G5 2.7ghz
    OSX 10.4.6
    C1 Pro 3.7.4 (same results with 3.7.3)
    Firmware 3.3.4
    4 metre Firewire cable

    Not many apps running... same results with only C1 pro running and all networks disabled or unplugged. Plenty of ram (4.5GB)

    Shooting is slower with the beach-ball active, but it is least affected. It's really the rest of the controls that suffer the slowdown. It's really strange how it is so erratic the way it will show up some days, and others it will be fine.

    Thanx for your interest in helping....

    Cheers

    Matt
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  • matt122
    This is the logged activity from a days crashing....


    Console Log:

    ===== Tuesday, 5 September 2006 10:14:16 Europe/London =====
    2006-09-05 10:58:17.867 Translator[287] Invoked to sync conduit ExchangeConduit for entityNames: anything
    2006-09-05 11:58:17.872 Translator[371] Invoked to sync conduit ExchangeConduit for entityNames: anything
    2006-09-05 12:58:17.874 Translator[409] Invoked to sync conduit ExchangeConduit for entityNames: anything
    2006-09-05 13:58:17.885 Translator[419] Invoked to sync conduit ExchangeConduit for entityNames: anything

    Sample of active crash reporter:

    Analysis of sampling pid 278 every 10.000000 milliseconds
    Call graph:
    292 Thread_0f0f
    292 start
    292 _start
    292 NSApplicationMain
    292 -[NSApplication run]
    292 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
    292 _DPSNextEvent
    292 BlockUntilNextEventMatchingListInMode
    292 ReceiveNextEventCommon
    292 RunCurrentEventLoopInMode
    292 CFRunLoopRunSpecific
    292 __CFRunLoopRun
    292 mach_msg
    292 mach_msg_trap
    292 mach_msg_trap

    Total number in stack (recursive counted multiple, when >=5):

    Sort by top of stack, same collapsed (when >= 5):
    mach_msg_trap 292
    Sample analysis of process 278 written to file /dev/stdout
    Sampling process 278 each 10 msecs 300 times


    And again:

    Analysis of sampling pid 285 every 10.000000 milliseconds
    Call graph:
    319 Thread_0f0f
    319 start
    319 _start
    319 NSApplicationMain
    319 -[NSApplication run]
    319 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
    319 _DPSNextEvent
    319 BlockUntilNextEventMatchingListInMode
    319 ReceiveNextEventCommon
    319 RunCurrentEventLoopInMode
    319 CFRunLoopRunSpecific
    319 __CFRunLoopRun
    319 mach_msg
    319 mach_msg_trap
    319 mach_msg_trap

    Total number in stack (recursive counted multiple, when >=5):

    Sort by top of stack, same collapsed (when >= 5):
    mach_msg_trap 319
    Sample analysis of process 285 written to file /dev/stdout
    Sampling process 285 each 10 msecs 300 times
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  • Olivier111
    Sync Conduit... For what I know about them, they are used by applications to sync attached devices (palm......)

    the machine that I use to shoot, only has basic applications on it... C1Pro, Photoshop, Toast, Transmit and StuffIt...

    If you have the time, I would try a clean install of OS X then install C1Pro and test.

    Also, I use SPOTLESS to disable SPOTLIGHT, spotlight is always running in the background trying to index all files on the HDD, it can be quite a ressources hug when shooting and adding thousands on pictures and moving them around.

    I try to keep my shooting maching very clean, every 3 months I will reformat the HDD and perform a clean install of all my required software.

    Good luck
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  • Ulf Liljegren
    mattb

    I believe one of our british dealers are currently looking in to the problems you are having.
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  • matt122
    [quote="UlfLiljegren" wrote:
    mattb

    I believe one of our british dealers are currently looking in to the problems you are having.


    Yes that's right!

    Thanx

    I thought i'd throw it out to the forum for a wider spectrum of input.
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