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"New Capture Folder" missing in Windows version?

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7件のコメント

  • Ian Wilson
    Moderator
    Top Commenter
    So what exactly do you see listed when you right click the Capture folder?

    Ian Wilson
    Bristol, UK

    (PS: you must be the reason why I have to be Ian3!)
    0
  • Permanently deleted user
    Thank you (another) Ian!

    What I see is a menu with the following items:


      New inside "Capture Folder" >
      -------------------------------------
      Sort Albums and Favorites by Name
      Rename
      Edit
      Delete

      -------------------------------------
      Add to Favorites
      -------------------------------------
      Set As Capture Folder
      Set As Selects Folder
      Set As Output Folder
      Set As Trash Folder
      -------------------------------------
      Synchronise...
      Show in Library
      Show in Explorer
      Show Info
      -------------------------------------
      Import >
      Export >
      Export as Catalog...
      -------------------------------------
      Empty Session Trash
      -------------------------------------
      Add Collection to Media Pro


    The items in italics are greyed out. This appears to be different to that which was demonstrated in the Webinar, and this makes me wonder why - especially as the function is actually very useful.
    0
  • Ian Wilson
    Moderator
    Top Commenter
    Perhaps the best thing to do is create a support case and ask whether there is in fact a difference between the Windows and Mac versions in this respect. If there is, then you know. If there isn't meant to be then they may be able to help you get the functionality you are missing.

    Ian
    0
  • cdc
    Are you right clicking on the Capture Folder in the 'Session Folders' or in the 'System Folders' part of the Library?

    I get different options in the right click menu depending on which I'm clicking on.
    0
  • Permanently deleted user
    The menu I described in my previous post is when right-clicking the Capture Folder in the Session Folders. If I repeat the exercise with Capture in the System Folders I get almost the same menu, but with the first item being New inside "Capture" and a different set of items greyed out. Otherwise the menus are identical.

    Curiouser and curiouser...
    0
  • Christopher O'Grady
    I am moving from OSX to Windows.

    Selects folder > *right click* > new > selects folder

    Capture folder > *right click* > new > capture folder

    These functions are fundamental to my workflow on OSX.

    On my Windows install these are greyed out. I contacted support and they replied:

    "I have just tried this and found it is an issue. I have reported this to our development team to be fixed."

    As if I had just found some new bug. Then I find this post from literally a year ago reporting the issue.

    Just updated to 12.1 and the bug has not been fixed.

    Am I the only person that has a problem with this?
    0
  • charles kasler
    Not quite the same, but I have a lot of favorites & sort by name has been grayed out for a long time...even before the C 20 upgrade.
    0

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