Unable to import files into a new catalog

DonShreve

• 2011年05月20日 15:58

But I can import files to an existing catalog.
Can't view .tif(s), (3-25mb range using the Light table feature. Crashes every time.
OSx.6.3, MacPro 2007 & MacBook Pro.
Crash report submitted each time.
Keep checking for an update to address the problem, nothing yet.
Will file another support case later today.

Don Shreve...aka MediaPro Beta Tester #129

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  alainpiaf

  • 2011年05月23日 14:15

  I have the same problem: I can't import files. It crashes Mediapro, even on an existing catalog
  Alain Jouffray

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  Jim MSP

  • 2011年05月23日 14:33

  [quote="NNN634412389271390375" wrote:
  I have the same problem: I can't import files. It crashes Mediapro, even on an existing catalog
  Alain Jouffray

  
  
  I found that I couldn't do anything with the program (such as trying to view a file) until it was completely finished. Once it was finished, I have not had another crash - as long as I am patient when I bring in new files or folders.

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  NN235687UL

  • 2011年05月23日 23:28

  I have downloaded a Try before I buy copy of MediaPro. It installed perfectly, opens but does not import files. After a couple of files it crashes. Presently my stuff is stored in Lightroom and I am importing from the windows folders holding the images.
  I completely removed MediaPro and Windows.Net Framework 4 and reinstalled newly downloaded copies. When importing the CR2, XML and JPG files I get an "Unexepected error crash"
  
  Anyone have any suggestions???

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  Jim MSP

  • 2011年05月24日 13:13

  [quote="NN235687UL" wrote:
  
  
  Anyone have any suggestions???

  
  
  For existing folders, I find that the "update folder now" command works well. My import command is quite flakey.
  
  Try the "update folder now" - via a right click on Windows.

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  NNN634407623648915965

  • 2011年05月24日 15:27

  No dice for me either.. software is in no way ready for release.. unless you are a Mac user perhaps which seems to be a bit better. I'll wait this one out for now...

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