Live View issues w/Nikon D800

Permanently deleted user

• 2013年11月20日 18:40

Hello all,

I've done a forum search but didn't find the info fitting my issue.

I am running Capture One Pro version 7.1.4.92 on a Mac Pro 2.8 GHz Quad-Core Intel Xeon (2008 model 3,1) with 12 GB RAM. I'm tethering my Nikon D800 into the computer using one of the USB 2 ports. When I turn on Live View, the window appears and works fine for about 90 seconds. Then CO crashes, every time. When I do product work with an art director present, having Live View up for extended periods is an absolute must. I tried tethering the D800 to CO through a USB 3 card that I have installed in the computer ( Sonnet Allegro w/current driver) but the camera isn't recognized via this method. Does anyone know what the issue could be? I notice in the Live View window the 'frame rate' is continually changing. Is this normal? I'd like to get this issue ironed out as quickly as possible.

Thanks for any helpful input.

Dennis

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  Christian Gruner

  • 2013年11月20日 19:05

  [quote="Dennis12" wrote:
  Hello all,
  
  I've done a forum search but didn't find the info fitting my issue.
  
  I am running Capture One Pro version 7.1.4.92 on a Mac Pro 2.8 GHz Quad-Core Intel Xeon (2008 model 3,1) with 12 GB RAM. I'm tethering my Nikon D800 into the computer using one of the USB 2 ports. When I turn on Live View, the window appears and works fine for about 90 seconds. Then CO crashes, every time. When I do product work with an art director present, having Live View up for extended periods is an absolute must. I tried tethering the D800 to CO through a USB 3 card that I have installed in the computer ( Sonnet Allegro w/current driver) but the camera isn't recognized via this method. Does anyone know what the issue could be? I notice in the Live View window the 'frame rate' is continually changing. Is this normal? I'd like to get this issue ironed out as quickly as possible.
  
  Thanks for any helpful input.
  
  Dennis

  
  Please update to 7.1.5 and try once more 😊 If the issue still persists, create a case with our Support team.

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  Permanently deleted user

  • 2013年11月20日 20:07

  I've updated to version 7.1.5 and am still experiencing the same issue with Live View. I have created a case with your Support team.

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  Permanently deleted user

  • 2013年11月20日 22:57

  Here is the fix to my issue for anyone accessing this thread. I booted my Mac Pro with the latest OS 10.9 Mavericks, updated my Capture One Pro from 7.1.4 to the current 7.1.5 build 32. Using this combination, I am no longer having Live View crash. 😄

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  MDL STUDIO

  • 2013年12月12日 23:59

  I'm having the same issues with Nikon D800 with exact the same computer ( Mac Pro 2.8 GHz Quad-Core Intel Xeon (2008 model 3,1) with 10 GB RAM) but running on OSX 10.8.5. I'm also running my new laptop with C1-7 (7.1.5) (MacBook Pro, 2 GHz intel Core i7, 8GB RAM on OSX 10.9 and I'm encountering the same problem. I wish I new exactly what the fix is. Rebooting is not working for me. The live view still doesn't work. Any other suggestions will help. Thanks! Mario

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  Permanently deleted user

  • 2013年12月13日 00:13

  [quote="MARIO412" wrote:
  I'm having the same issues with Nikon D800 with exact the same computer ( Mac Pro 2.8 GHz Quad-Core Intel Xeon (2008 model 3,1) with 10 GB RAM) but running on OSX 10.8.5. I'm also running my new laptop with C1-7 (7.1.5) (MacBook Pro, 2 GHz intel Core i7, 8GB RAM on OSX 10.9 and I'm encountering the same problem. I wish I new exactly what the fix is. Rebooting is not working for me. The live view still doesn't work. Any other suggestions will help. Thanks! Mario

  
  
  Hi Mario,
  
  I upgraded my OS to 10.9 Mavericks and am no longer having the Live View issues with CO 7.1.5
  
  Dennis

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