Import raw files from Sony RX 100 V

jakobern

• 2016年11月14日 13:12

Hello,
I have taken a few shots with my Sony RX 100 V in raw, but when I try to process them I am not able to import the images to Capture One. Can you help me figure out why it's not working?

Regards Jakob Bernhard

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  Christian Gruner

  • 2016年11月14日 13:17

  Hi Jakob!
  
  Please contact our Support. They might have a few suggestions.

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  John Doe

  • 2016年11月14日 13:58

  What happens exactly when you click "Import"?

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  SFA

  • 2016年11月14日 15:29

  [quote="John Doe" wrote:
  What happens exactly when you click "Import"?

  
  
  John,
  
  I suspect the Model number, " V ", is a clue to what is happening.
  
  
  Grant

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  John Doe

  • 2016年11月14日 15:47

  Hmmm you're right, probably not supported yet. 😊

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  Justin Katz

  • 2016年11月14日 17:17

  The RX100V is not yet supported in Capture One. We are working on it, as this is a big demand from our end-users, but there is no ETA available at this time.

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  jakobern

  • 2016年11月14日 23:07

  [quote="JUK" wrote:
  The RX100V is not yet supported in Capture One. We are working on it, as this is a big demand from our end-users, but there is no ETA available at this time.

  
  Okey, I see. Thank you. I am excited to try it out, 😄 but what do you recommend to do in the meantime?

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  SFA

  • 2016年11月15日 03:09

  [quote="jakobern" wrote:
  

  [quote="JUK" wrote:
  The RX100V is not yet supported in Capture One. We are working on it, as this is a big demand from our end-users, but there is no ETA available at this time.

  
  Okey, I see. Thank you. I am excited to try it out, 😄 but what do you recommend to do in the meantime?

  
  
  Personally I would follow Christian's advice in his post above.
  
  Create a Support Case to contact the Support Team and ask for their advice and mention that it was Christian's suggestion and I would think they can probably come up with something to help you until full support is released.
  
  To do that go to the
  
  Help Menu > Capture One Support
  
  and discover the links you need from that page.
  
  
  HTH.
  
  Grant

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