image adjustments not appearing on 1 computer

john2611

• 2015年11月23日 11:57

hello.

i have come across a problem with capture one that i have never had before.

i have a folder with sub-folders of images on an external hard drive that will not show my image adjustments (contrast/levels etc). all the folders within this main folder have the same issue. all the images show 'zero' adjustments (in their original RAW state). the images are not moveable from 1 folder to another via C1 pro. i get an error that says 'unknown reason'.

there are other folders in the HD that do show image adjustments in 'problem computer'.

i am running 8.3.4.

when i view the same folders in one of my other 2 laptops running 8.3.4, they show all my image adjustments and color tags (everything that you would expect to see).

steps i have taken to try fix problem:

1. i have reset capture one to default settings (via terminal)
2. i have remove capture one using the 'uninstall C1' programme (not sure if program is just old and if there is a newer version)
3. re-installed 8.3.4 after step 2
4. ive moved the folders out of the original folder to see if that was an issue, this made no difference.

sorry this is so long.

anyone with thoughts?

thanks

john

0

• 

  Andriy.Okhrimets

  • 2015年12月24日 15:46

  Did you manually relocated originals?
  Can you view this images with adjustments on other machine?

  0

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