EIP and local adjustment masks...

Permanently deleted user

• 2017年07月18日 21:33

I love the ability to move files and adjustments between my computers with EIP - BUT - local adjustment masks do not reliably seem to work. When I edit a mask it is useable - but closing and restarting the session the masks are gone!

Do I need to unpack before I edit masks, then pack again if I want to move the file? Will the masks move correctly then??

Help!!

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  Justin Katz

  • 2017年07月18日 22:07

  Please create a support ticket for this issue at support.phaseone.com

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  Permanently deleted user

  • 2017年07月20日 16:22

  I am using Capture One 9 BTW... And this issue has been raised before in the forum. The workaround for the bug is to unpack EIP files before working on masks, and the re-pack as EIP at the end of the mask creation...
  For some reason if one tries to edit with the file in EIP the masks get lost (though the local adjustment settings and layer lists do not...)

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  H. Cremers

  • 2017年07月20日 17:41

  [quote="raltman" wrote:
  I am using Capture One 9 BTW... And this issue has been raised before in the forum.

  
  
  Raising something in the forum will not reach the development team. Please raise a support ticket, then you and others with this issue will be helped.

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