C1 "open With" and "Edit With" Plugin not working

Holger Hessenthaler

• 2020年06月27日 22:23

Hi

after upgrading to the newest C1 Version (20 Pro Build 13.1.1.31) the "Edit With" and "Open With" Menus are empty.

In Preferences -> Plugins there is an error message "Plugin Settings could not be retrieved" and a "Retry"- Button. Clicking the button has no effect.

I have tried reinstalling and deleting all folders with settings. I am using Windows 10 1909

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  Filthy Lucre

  • 2020年06月27日 23:02
  • 編集済み

  I believe this is a known issue which awaits resolution. You may wish to revert to the previous version.

  It's events like this that keep me from being an early adopter of software/OS updates.

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  gb

  • 2020年06月27日 23:57

  Seeing this too.

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  pgrat

  • 2020年06月28日 08:33

  Hi,

  Yes, it's a known issue. See here : https://support.captureone.com/hc/en-us/community/posts/360012189058-Loss-of-Plug-ins-in-C1-20-build-13-1-1-31 

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  Samoreen

  • 2020年06月28日 10:04

  Hi,
  
  If there was a moderator on this forum and if we had a way to call him/her, we could ask for a merge of all the many threads about the terrible OpenWith plugin. It will soon deserve a dedicated forum.

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  bilderfreund

  • 2020年06月28日 10:12

  Hello from Hamburg,

  the same problem with Open With Plugin 1.0.1 under Windows 10 1909.
  After installing Windows 10 2004 it looks better.
  For example Affinity Photo and some other Apps are listed and worked, but Google Nik Collection tools are not included.

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  pgrat

  • 2020年06月29日 07:22

  Hi,

  I have this same problem with Win 10 2004 !

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  Dominic Lee

  • 2020年06月29日 08:40

  I submitted a supoprt ticket for the issue and they have officially recognized the problem and are working on a fix. 

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