Rating tags disappear

Permanently deleted user

• 2015年08月02日 21:46

I am on capture one 8.3.0.52 on macbook pro running 10.10.4.

When I edit a session the rating 'stars' disappear before my very eyes and I then have to re-do the edit.
Utterly frustrating!
Interestingly enough - the colour ratings do not suffer from this malfuntion - so I am left with having to color rate all my shots at the moment.

I am editing CR2 files at the moment by the way.

Any idea for a remedy to this issue?

Spiros

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  texgratis135

  • 2015年08月04日 02:21

  We have also experienced this same issue since downloading 8.3.2. We are running a macbook pro with OS 10.9.5. The images were imported via card (Canon 5d Mark iii). The stars either disappear in front of us or the image counter for rated images in the library module is different or not registering when we do rate. We have submitted a support case...

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  Paul Steunebrink

  • 2015年08月04日 07:49

  [quote="NN232783UL" wrote:
  I am on capture one 8.3.0.52 on macbook pro running 10.10.4.
  
  When I edit a session the rating 'stars' disappear before my very eyes and I then have to re-do the edit.
  Utterly frustrating!
  Interestingly enough - the colour ratings do not suffer from this malfuntion - so I am left with having to color rate all my shots at the moment.

  
  I suggest to update to 8.3.2 and if that does not help to open a support case.
  
  Other suggestions:
  - repair permissions with Disk Utility
  - next, open a new session or catalog with 8.3.2 and import some images for testing.

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  Terence Patrick

  • 2015年08月21日 17:18

  Why is the disappearing ratings still an issue for Capture One? I've been dealing with ratings disappearing since version 7 and every time I upgrade C1, the problem comes back! This is incredibly frustrating! Imagine trying to explain to client why their edit is no longer available and they have to do it again!!!

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