Film Grain sliders
Hi,
I’ve been having trouble with the sliders in Film Grain. As a default Silver Rich is chosen as Type but both the Impact and the Granularity sliders are greyed out.
When I choose another film grain type both sliders come alive and when I then go back to Silver Rich, the Impact slider stays alive while the Granularity slider is greyed out again. Is this normal behavior?
I'm running C1P 11.0.1 on both my iMac and my MacBook Pro (both running Mac OS 10.11.6) and this happens on both machines.
Cheers,
Ivan
I’ve been having trouble with the sliders in Film Grain. As a default Silver Rich is chosen as Type but both the Impact and the Granularity sliders are greyed out.
When I choose another film grain type both sliders come alive and when I then go back to Silver Rich, the Impact slider stays alive while the Granularity slider is greyed out again. Is this normal behavior?
I'm running C1P 11.0.1 on both my iMac and my MacBook Pro (both running Mac OS 10.11.6) and this happens on both machines.
Cheers,
Ivan
0
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I'd suggest to first delete your Capture One cache and preference files and see if it starts working as it should. 0 -
Thanks for your reply cdc. I tried your suggestion and I'm sorry to say that it didn't do the trick.
I thought I read somewhere that with version 10 or 11, Silver Rich didn't have a Granularity slider anymore. But I can't find that info or any relating info anymore. And that wouldn't explain the greyed-out Impact slider anyway.
Cheers,
Ivan0 -
In my version of CO 11.0.1 on a Mac Fine grain is the default and has Granularity greyed out, all of the other types of grain, including Silver Rich, has both Impact & Granularity as useable options.
Typically when I come across strange behavior like this deleting all of the phase one cache & preference files clears up the issue, are you certain you deleted them all? Perhaps try reinstalling the program?0 -
Strange. In C1P on both my macs Silver Rich is default and has no Granularity. Fine Grain is second in the list and has both the Impact and Granularity slider, just like the other options.
Could there be a hick-up with the different language versions? I'm on a Dutch operation system with a (partially) Dutch C1P interface.
Yesterday I deleted the following files:
user/library/cache/com.phaseone.captureone11/ all content
user/library/preferences/com.phaseone.captureone11.crash.plist
user/library/preferences/com.phaseone.captureone11.plist
Are there any other files I need to delete?
I lost several personal setting in C1P but the Silver Rich - thing remained.
Yesterday evening I contacted the C1P support team and they replied that Fine Grain has no Granularity. I pointed out that I was talking about Silver Rich and not Fine Grain. But I haven't got a reply on that yet.
Cheers,
Ivan0 -
Hi,
Earlier today I got a answer of the Support Team. They suggested to do a clean uninstall (including all pref files and so forth) and then a new install of Capture One Pro. So I did. Sadly to no extent. The problem remains.
Since I have the exact same situation on two different macs, I don't think the cause is a preference gone wrong. I think it's a structural thing, maybe language related.
Cheers,
Ivan0 -
[quote="NNN636003244429102168" wrote:
Hi,
Earlier today I got a answer of the Support Team. They suggested to do a clean uninstall (including all pref files and so forth) and then a new install of Capture One Pro. So I did. Sadly to no extent. The problem remains.
Since I have the exact same situation on two different macs, I don't think the cause is a preference gone wrong. I think it's a structural thing, maybe language related.
Cheers,
Ivan
That could be a good call given that the order of the drop own list on my Windows machine is
Fine Grain (No granularity option)
Silver Rich
Soft Grain
Cubic Grain
Tabular Grain
Harsh Grain
Fine grain is a very subtle difference between 0 and 100.
The others are more obvious if you are looking for them.
It would be interesting to know whether the name of the grain matches the grain applied. If names had been swapped somehow it might lead to the different (apparent) behaviour.
HTH.
Grant0 -
Hi Grant,
Thanks for your reply, it's very helpful. Especially your description of the Fine Grain look. It perfectly matches how Silver Rich looks on my computer, very subtle. While the others, Fine Grain included, are indeed much more obvious.
So this observation plus the behavior of Fine Grain vs Silver Rich (slider wise) strongly points in the direction of a name swap during translation.
Thanks, this will help me in my communication with C1P support.
Cheers,
Ivan0 -
Hi,
I've changed the language of my operating system from Dutch to English, restarted the mac, opened C1P and now the Film Grain presets act as they should.
Silver Rich now has both an Impact and Granularity slider while Fine Grain only has Impact. So it seems that the language setting is causing the fault.
Hopefully C1P support will have a solution.
Cheers,
Ivan0 -
Got a reply from the C1P support team. No immediate fix. The issue will be addressed in a future update.
Ivan0 -
Unless for a while you can just reverse the usage of the name?
I would doubt that the name is anything more than a tag reference but it's likely in a place that is not user accessible.
I could be wrong. However I can't imagine that there would be any issues with whatever you have already done after the fix becomes available.
Might be best to ask Tech Support thought.
Grant0 -
Yes, for the time being, I'll be using Fine Grain where I want Silver Rich and visa versa.
The language files are stored here: C1P (show content)/Contents/Resources/xx.lproj (xx is the language in question). In there is (amongst many others) a file named 'FilmGrainInspectorTool.strings'. Maybe that's the one responsible for the issue.
If you rename the appropriate xx.lproj folder, C1P won't recognize it and switch to English. Problem solved.
But I'll leave it be.
Not a big deal. We'll see what will happen once the issue is fixed.
Cheers,
Ivan0 -
Ivan,
I always think naming things with a name that intended to be meaningful can be dangerous. 😉
Refer to them as a,b,c,d,e,f, etc., or 1,2,3,4,5,6 ... and things could be so much easier.
It would not change the problem but might change out perceptions of the problem.
This is perhaps even worse when naming Film Styles .... but that is a discussion on another thread.
Grant0 -
Hi,
Yesterday I downloaded and installed the 11.2 update. I’m happy to say that thanks to the support team the film grain mix-up in the Dutch version has been cleared out. Thank you.
Ivan0
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