HELP! Capture One LE 3.7.1 not starting!

cvidmar

• 2005年11月17日 12:52

Hello everyone. I just updated to LE 3.7.1 on OSX 10.4.3 and the app doesn't even start: the icon in the dock is there, no window appears and on right-click it says \"Application not responding\". I wasn't smart enough to keep a copy of the previous version and now I can't work anymore!! I tried to fix permissions with Disk Utility and delete the only .plist file I found related to phaseone. Still not working. I tried on OSX 10.4.2 and was the same.

Is anybody able to help?

Thanks in advance,

Cristian

0

• 

  ph1_user

  • 2005年11月17日 14:10

  I don't know if this helps please see the following knowledge base article

  0
• 

  cvidmar

  • 2005年11月17日 14:37

  Unfortunately deleting the batch queue didn't work out the problem. At the bottom of the page they suggest to open a support case but that's done through an application menu! How am I supposed to do that if the application doesn't start? Does anybody have an email address to the tech support? I'm stuck!
  
  Cristian

  0
• 

  ph1_user

  • 2005年11月18日 07:24

  This is how you make a suport case

  0

投稿コメントは受け付けていません。