Thinking of updating to Win 10? DO NOT DO IT TO YOURSELF

Robert Whetton

• 2015年10月04日 12:35

Headache after headache! I'm currently stuck not being able to use my copy of Capture One V8 Pro!

Multiple support cases opened not one answered. Hope the latest one I just submitted gets answered tomorrow!

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  SFA

  • 2015年10月04日 13:54

  So what have you tried thus far?
  
  Has the Win 10 upgrade worked for other applications?
  
  Are you using C1 V8.3.3?
  
  Have you tried downloading again since the Win update and installing in a self contained folder giving C1 a different name to your existing installation?
  
  What sort of things are not working?
  
  
  There might be people who can suggest something useful to get you past the problems (possibly not me - I'm sticking with Win 7 for a while longer) but I doubt they will jump in without some idea of the nature of the problems.
  
  
  Grant

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  Christian Gruner

  • 2015年10月04日 19:01

  [quote="Bobtographer" wrote:
  Headache after headache! I'm currently stuck not being able to use my copy of Capture One V8 Pro!
  
  Multiple support cases opened not one answered. Hope the latest one I just submitted gets answered tomorrow!

  
  
  Hi,
  Sorry to hear you have problems with CO on Win 10. We are currently not aware of any bugs specific to Windows 10. I see you have already filed cases with our support team. Can you please state the numbers of the cases, so we can follow up ?
  
  //Christian

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  WPNL

  • 2015年10月05日 10:33

  I upgraded without any problem... From 8.1 to 10

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