Problem Tethering with El Capitan and Nikon D810
I got a MacBook Air recently just so we could tether our Nikon D810 with Capture One Pro 8.
Tethering worked right away, and then would not work most of the time. I got it to work twice since, once after the latest Apple update to El Capitan. But, it isn't working again, tonight. It usually does not work; i.e., CO says there is "No Camera Attached".
I saw several posts about disabling Open GL in CO Preferences. That would be under the General tab, correct? Mine is set to Never. I assume the problem was with launching CO and not tethering.
So, my question is, are others having trouble tethering with CO and El Capitan? Any idea when a fix may be coming?
Tethering worked right away, and then would not work most of the time. I got it to work twice since, once after the latest Apple update to El Capitan. But, it isn't working again, tonight. It usually does not work; i.e., CO says there is "No Camera Attached".
I saw several posts about disabling Open GL in CO Preferences. That would be under the General tab, correct? Mine is set to Never. I assume the problem was with launching CO and not tethering.
So, my question is, are others having trouble tethering with CO and El Capitan? Any idea when a fix may be coming?
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Intermittent issues like this are more likely power supply than anything software. Try with a powered hub and see if the issue persists. Support can help you if you still have issues:
Support.phaseone.com0 -
I do no think this is a power issue. The tethering issue has been reported as affecting Lightroom users, too. El Capitan seems to have wrecked tethering.
I should mention that the El Capitan computer rarely sees the Nikon D810 camera. My Yosemite computer sees it every time. Same cables, different operating systems.0 -
Please do try that powered hub as Jim_DK suggested. USB power and USB power saving are mostly under control of the OS. And it can depend on the power saving options your hardware offers to the OS, too. There have obviously been changes from 10.9 to 10.10 and again to 10.11. Users have seen issues before, after upgrading to 10.10. Especially some N.-D8xx seem to be quite 'hungry' on USB. But also some C.-1DX had problems in 10.10 until .3 and .4 OS updates.
Regards,
Hans0 -
I have had isssues with staying connected with a D800, going from the USB 3 connection on the camera to the USB connection on a MacBook Pro. I bought one of these: https://www.tethertools.com/product/tet ... ontroller/ and haven't had a problem since. Also, their cables are a step up from what you usually find at an electronics store. 0 -
Well, the powered USB hub is a very good idea; however, it does not seem to resolve this issue.
When I first hooked up the powered USB hub and the camera, everything seemed fixed. Apple's Photos app opened and Capture On saw the camera. However, I have seen this before. I logged out of my computer account and logged back in. Still good. Restarted…my memory is not good enough to know if it worked then, or not. But, eventually, Capture One stopped seeing the camera.
Photos would always open then the camera was attached and turned on when connected with the powered USB hub. No power hub and Photos might not open. Power hub, Photos always sees it.
After the initial success with Capture One, I have not been able to get C1 to see the camera, with or without the powered USB hub. Photos, yes; Capture One, no.
I have tried various sequences of attachment: camera on, start Capture One; start Capture On, turn camera on; etc. It doesn't matter; after the initial success, C1 refuses to see the camera, even though Photos does.
I should mention that Adobe is having problems with Lightroom and Leica and Nikon cameras:
https://helpx.adobe.com/lightroom/kb/li ... 10-11.html
The gist of the article is that tethering Nikon and Leica cameras with Lightroom is not currently supported and Adobe is working on a fix.
BTW, I wonder if anyone can answer another question? In the Camera Tab, there is a panel called Next Capture Adjustments. There is a pop-up menu to select the ICC Profile. "Default" is the default profile. I can see "Nikon > D810 generic" also listed. I suspect I should choose that, but I would like to make sure. Is this profile then embedded in the Meta Data of the captured image and used by C1? I wonder why profiles like sRGB or Adobe RGB are not available, even though I will have one of those selected in the camera (maybe those do not apply to RAW images?).0 -
I found the auto-start on connect option to be interfering with CO's tethering. Especially when waking up / re-connecting the camera, the other software hijacked my C-1D and CO was unable to use it. Therefore I disabled auto-starting software on connect for my camera.
I don't own a N-D8xx myself and currently can't access one, and I'm not a LR user either. But I'll keep my eyes and ears open.
BTW,
The 'default' profile in the 'Camera' tab will give you the valid profile for your camera's RAWs. Like 'D810 Generic', maybe with 'v1', v2', whatever the default profile is. But you can overrule that. Handy if you go for a b/w profile, for example. But it's only for processing in CO, and you can change the profile in CO at any time later on.
The profile setting is stored in your catalog data or session's image settings file. CO never(!) saves changes into your RAWs. They are treated read-only.
The profile you select in your camera are for in-camera processing of JPEGs. RAW data itself has no profile. It is what the sensor gives you. To create an image from that raw data, a lot of processing has to be done, including a color matching. Therefore the raw data needs a sensor specific profile. But why sRGB and AdobeRGB are not listed? I'm asking myself the same question for a while now. And I don't know. (I'd like to assign them to imported jpeg and tiff files, instead of 'Jpeg neutral' and 'Tiff neutral'.)
Regards,
Hans
PS: Thanks for sharing that link. 😊 I wasn't aware of this.0 -
Hello Hans,
So, would you recommend leaving the ICC Profile at "default" instead of selecting "Nikon > D810 generic" in the "Next capture adjustments" tab?
I told Photos to not open automatically when the camera is attached, and not Capture One sees the camera every time (I think), as long as it is attached to a powered USB hub.
Guess I have to buy the hub mentioned above, because they sell a matching battery. That way, I can use it in the field, literally.
Thank you so much!0 -
[quote="JustBobF" wrote:
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I told Photos to not open automatically when the camera is attached, and not Capture One sees the camera every time (I think), as long as it is attached to a powered USB hub.
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From content, I guess you mean "...and now Capture One...", right? Confusing little typo. 😉
You're welcome. If this solves your connection problem, I am glad I could help.
Yes, I recommend the 'Default' for the next capture. But if another profile suits you better for the look you want to achieve, just change it. Check the profile used in the 'Color' tab. It should list 'Nikon D810 generic' for your N-D810 for the images tethered with the 'Default' setting.
My USB hubs are 12V powered and they work with any powerbank that provides the necessary voltage/current combination. Just need a matching cable. But out in the field I sometimes use wireless (qDslrDashboard with TP-Link on the camera into CO's hot folder on MBP).
I know that some people are successfully using dual-plug USB cables, using the power of two USB ports to power one camera connection. But I never tried that. I used my Canons with an active 10m USB extension cable in 10.10.3+ without problems. That's something I have not tested in 10.11 yet.
Regards,
Hans0 -
Same Problem here: No Sign of any camera connected.
I can say with some certainty that this is El Capitan, having used the same two systems with a single d810 body on a very regular basis without issues, I (stupidly) upgraded to 10.11 on both a 2015 MacBook Pro and 2014 Mac Pro, and both are unable to tether.
I have, of course, tested different cables and ports. (and am very used to isolating normal tethering issues which we all get from time to time).
Opening a support request now.0 -
For what it's worth, I also had problems with tethering not working and being unable to import the images on the SD-card while the card was in my Nikon D800 using the USB3-connection. My Macbook Pro (early 2013) is running El Capitan 10.11.1.
However, after using 'Image Capture.app' (available in OSX) once, I was able to tether later on!
regards, Michel0 -
[quote="Jim_DK" wrote:
Intermittent issues like this are more likely power supply than anything software. Try with a powered hub and see if the issue persists. Support can help you if you still have issues:
Support.phaseone.com
I am pretty sure that the new 8.3.4 version has degraded the teetering capabilities. I have changed nothing in my workflow. Not the Camera D800E not the cable (teether tools) nor the computer. All I did was just a simple upgrade but now... teetering is not as rock solid as it was before. On an average session it will loose sync at least 3/4 times. Take the battery out, unplug reset the camera and it comes back. AGAIN I have NOT!! changed anything from my previous workflow, where everything was working flawlessly.0
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