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My user report after abt 1500 pictures and serve use

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  • Matthew2
    Thanks for summarising your experience so well.

    This largely co-incides with my own experience.

    C1_4 should be a mature product. Instead it has gone backwords. I have stopped using C1 because...

    a. All of the items well described above.
    b. I cannot acticate version 4 because my workstation will never be connected to the internet
    c. I have no information that future cameras will be supported in version 3.7 and sadly need to find an alternative before I get into serious trouble..
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  • dave211
    gnits.
    Not sure if you have seen my thread about reinstalling C1 V4 but i have now done it on two PC's. its not hard and i can see me doing this each month until PO come up with manual activation as my work PC is not web enabled either.

    I believe PO are releasing V4 on disc. I wonder if this will be pre activated.

    roine.
    I can understand your frustration with this program but a few points.

    1. A few people moaned that file delete needed confirmation in the Beta version. You want it. You can see how PO are stuck in the middle over certain features although i guess there could be an option to turn it on or off.

    2. Web Gallery can be set to use the RAW file name. I cant see what the mess is you are talking about.
    and no, C1 doesn't erase the whole C drive if you put a web gallery there as it has to go in a folder. C1 wont put it in the root of a drive (AFAIK)

    3. You say C1 should NOT open the last folder. Well, thats your opinion and your welcome to it but for me, if i close down C1 to go home and want to finish a project the next morning then i want it to open the last used folder. Again, thats just me. I think it would be better to say YOU need something rather than to insist PO do it your way as your way isnt everyones way (no offense meant)

    4. I have just opened 230 read only RAW files as a test and see no problem.
    Im not saying its not there but i dont have it on 2 different PC's.

    I do agree there are a few bugs that are very annoying though but hopefully these bugs will be sorted out. As to the other things, PO cant please everyone and hopefully the Pro version will make more people happy.

    All IMHO of course.

    Dave.
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  • thowi
    [quote="dave_bass5" wrote:
    1. A few people moaned that file delete needed confirmation in the Beta version.
    Half the truth. People didn't want to confirm "delete" because they thought it's the same as in V3x... files are moved in a trash bin and you can really delete them later. Now you really delete images from the very begining. A quite dangerous software change without WARNING when we talk a about a software upgrade (where everyone expects the same functions as in the previous version), don't you think so?
    Best Regards.
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  • UCSB
    Nice review ... thanks for taking the time.
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  • Roine
    1 In 3.7 You have to select another picture if You deleted 2 in sequence. That stop You from delete more than one.

    2In WEB You can chose to SHOW the file name, but if You put the pictures only on a CD, You have a mess.

    3. I wrote it should be user config as an option. Word doesn’t open the last doc You wrote! Nearly non of all the program I have does it!

    4. The R/O problem is mention in several tread here, it hangs showing Loading

    5. The delete key put the file in the trash bin

    But still, I have had less problem with C1:4 than I had with LR 1.0


    Roine

    [

    quote="dave_bass5"]gnits.
    Not sure if you have seen my thread about reinstalling C1 V4 but i have now done it on two PC's. its not hard and i can see me doing this each month until PO come up with manual activation as my work PC is not web enabled either.

    I believe PO are releasing V4 on disc. I wonder if this will be pre activated.

    roine.
    I can understand your frustration with this program but a few points.

    1. A few people moaned that file delete needed confirmation in the Beta version. You want it. You can see how PO are stuck in the middle over certain features although i guess there could be an option to turn it on or off.

    2. Web Gallery can be set to use the RAW file name. I cant see what the mess is you are talking about.
    and no, C1 doesn't erase the whole C drive if you put a web gallery there as it has to go in a folder. C1 wont put it in the root of a drive (AFAIK)

    3. You say C1 should NOT open the last folder. Well, thats your opinion and your welcome to it but for me, if i close down C1 to go home and want to finish a project the next morning then i want it to open the last used folder. Again, thats just me. I think it would be better to say YOU need something rather than to insist PO do it your way as your way isnt everyones way (no offense meant)

    4. I have just opened 230 read only RAW files as a test and see no problem.
    Im not saying its not there but i dont have it on 2 different PC's.

    I do agree there are a few bugs that are very annoying though but hopefully these bugs will be sorted out. As to the other things, PO cant please everyone and hopefully the Pro version will make more people happy.

    All IMHO of course.

    Dave.[/quote]
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  • MikeArst
    [color=blue:36nxxwf2]>> A few people moaned that file delete needed confirmation in the Beta version. You want it. You can see how PO are stuck in the middle over certain features although i guess there could be an option to turn it on or off.[/color:36nxxwf2]

    There's no good reason to dismiss someone's feature request as "moaning" merely because it isn't the feature you wanted or thought was worthwhile.

    I face the "dilemma" all the time in creating script utilities used in-house at work. But there is no reason for someone designing software to be "stuck in the middle" regarding issues like these, given sufficient thought to design up-front. With good design up-front a dev team avoids both the dilemma and the inevitable user frustration that is caused by insufficient options (and the first release of v4 is deficient in this respect).

    An example of good design: the e-mail application Eudora has a whole page within its Options dialogs for switching various kinds of warnings on and off. It's a smart idea, and I hope P.O. will consider it in the future.

    Examples of useful options that could be -- and IMO should be -- included in v4's Preferences dialog: deletion is 1) to the Trash folder; 2) immediate full deletion, bypassing the Trash folder altogether (#1 would be the default!). The associated warning options would be: 1) warn before deletion; 2) no warning before deletion. If, in the current version of the program, the intended action is that the file is moved to the Trash folder, then the fact that some people are seeing unrecoverable deletion must be a bug.

    Another useful option: enabling or disabling the program's being able to put two identical images into the current processing queue at the same time (not an image and one or more of its variants, but the same image). The associated warning option would be: warn, or don't warn, when moving the same image into the current processing queue.

    The whole question of what some people want, versus what others want, at program startup -- easily enough solved via options for 1) opening the folder/project that was open at the time of the last shutdown; 2) open some specific folder or project that the user selects within the Preferences dialog; 3) open NO project or folder at all.
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  • dave211
    [quote="thowi" wrote:
    [quote="dave_bass5" wrote:
    1. A few people moaned that file delete needed confirmation in the Beta version.
    Half the truth. People didn't want to confirm "delete" because they thought it's the same as in V3x... files are moved in a trash bin and you can really delete them later. Now you really delete images from the very begining. A quite dangerous software change without WARNING when we talk a about a software upgrade (where everyone expects the same functions as in the previous version), don't you think so?
    Best Regards.


    Oh im not for or against it.
    Your right, it should have the option of confirmation. I was just trying to point out how different people want different things. I have done it a few times myself but then i can go and get them out of the recycle bin if i make a mistake.
    Granted though that thats not really what we are talking about.
    Like you say, its a different version but people are expecting it to work the same.

    Personally i like it. There seems more image control over V3.7.
    I do understand why people feel its a step back but as its only the LE version im not going to give up on PO until the Pro version comes out.

    I wonder how many people are going from v3.7.7 pro to this LE version and expecting all the extra functions to be there.

    Dave.
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  • dave211
    [quote="MikeArst" wrote:
    [color=blue:15tcw37b]>> A few people moaned that file delete needed confirmation in the Beta version. You want it. You can see how PO are stuck in the middle over certain features although i guess there could be an option to turn it on or off.[/color:15tcw37b]

    There's no good reason to dismiss someone's feature request as "moaning" merely because it isn't the feature you wanted or thought was worthwhile.



    Im not dismissing it at all.
    Im just pointing out that different people are wanting different things.
    Maybe the word "complaining" would be better understood.

    I dont think i said it was wrong to moan did i?

    What i do find funny is when people say "it MUST" do this or that.
    PO cant and wont please all the people all of the time and this was just the point i was trying to make.

    Again, not dismissing anyone's idea of what they want or need from the program and not meaning to offend anyone.

    If i said i thought C1 V4 was perfect and did everything i want/need i would get replies telling me it wasnt. But thats one view compared to another. Who would be right?

    Dave.
    Dave.
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  • MikeArst
    Maybe the word "complaining" would be better understood.

    That would be more descriptive. "Moaning" implies disdain as far as I'm concerned.

    What i do find funny is when people say "it MUST" do this or that. PO cant and wont please all the people all of the time and this was just the point i was trying to make.

    My point is that providing certain choices -- by way of well thought-out design, to start with -- is a way to avoid a lot of this kind of controversy. The whole problem of some people being pleased by a particular feature, while others are extremely displeased because it does not meet their needs, can be almost completely eliminated by providing intelligently considered choices. Choice of user options is neither an unreasonable thing to expect nor an impossible thing to do with software design.

    If i said i thought C1 V4 was perfect and did everything i want/need i would get replies telling me it wasnt. But thats one view compared to another. Who would be right?

    They would. The idea that any software is "perfect" is wrong on the face of it. But "perfection" or lack of it isn't even at issue! As I observe these message threads about the program, the major issues for long-time C1 users seem to boil down to: UI features that were very convenient in v.3.7 but that have been omitted from this latest version -- despite a lot of comment about them from beta users -- and choices that would make the program a good deal more useful and versatile to a number of users but that do not yet exist in v4.
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  • dave211
    [quote="MikeArst" wrote:
    Maybe the word "complaining" would be better understood.

    That would be more descriptive. "Moaning" implies disdain as far as I'm concerned.

    What i do find funny is when people say "it MUST" do this or that. PO cant and wont please all the people all of the time and this was just the point i was trying to make.

    My point is that providing certain choices -- by way of well thought-out design, to start with -- is a way to avoid a lot of this kind of controversy. The whole problem of some people being pleased by a particular feature, while others are extremely displeased because it does not meet their needs, can be almost completely eliminated by providing intelligently considered choices. Choice of user options is neither an unreasonable thing to expect nor an impossible thing to do with software design.

    If i said i thought C1 V4 was perfect and did everything i want/need i would get replies telling me it wasnt. But thats one view compared to another. Who would be right?

    They would. The idea that any software is "perfect" is wrong on the face of it. But "perfection" or lack of it isn't even at issue! As I observe these message threads about the program, the major issues for long-time C1 users seem to boil down to: UI features that were very convenient in v.3.7 but that have been omitted from this latest version -- despite a lot of comment about them from beta users -- and choices that would make the program a good deal more useful and versatile to a number of users but that do not yet exist in v4.


    These are your opinions and while i dont agree with everything you say you do of course have every right to air them.

    Dave.
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  • NN8930012
    Going back to the question of the 'delete' function. The whole thing would be solved like most 'missing' functions by having it as an option in preferences, i.e. Confirm Delete: Yes or No.
    Easy, like all the others!
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  • Roine
    Hello
    Yes, and a checkbox "Dont show this again"


    All my issues are small ones that mean a lot for me, but is simple to implement.
    Roine
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  • Roine
    The keyboard shortcuts You have to adopt
    =========================
    - If you hold down shift, near all functions apply to all selected, if not only the current picture are affected
    - ctrl-shift-F, auto adjust as a starting point
    - ctrl-D develop, Ctrl-Shift-D, process all selected
    - ctrl-R, reset, ctrl-shift-R reset selected
    - ctrl-alt-L o R rotate, + shift selected
    - ctrl-shift-A, deselect all


    Workflow
    ========
    * Do a first selection by using the new function Move To:
    - Select the folder with RAW files, Right Click > Add New Folder.
    - Name it appropriately (Select, Best, Keepers) and then select it, Right Click > Set as Move To Folder.
    - When moving through images in the main image folder, any file can be selected and
    moved to the new folder by clicking on the Move-To button or using Cmd/Ctrl J
    - To see the images that have been transferred to the Move-To folder, go Library > Application Folders > Move-To Folder
    This is the starting point


    The workflow
    ========
    * Select all (ctrl-A) and click on the first picture
    - Set ETC color profile in Quick tab
    - Set WB , if needed
    - Do basic sharpen on the first picture if You prefers a global base setting
    - In INFO tab, set copyright

    - Copy adjustment to clip board and past to all selected (there are buttons up in the right corner)

    - ctrl-shift-F, auto adjustment as a starting point

    -------------
    HERE YOU have to restart the program, ctrl-shift-F mess up the program

    -------------
    * You can now work on each picture

    - ctrl-D to batch process the picture

    - Next picture
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  • BOB22
    Examples of useful options that could be -- and IMO should be -- included in v4's Preferences dialog: deletion is 1) to the Trash folder; 2) immediate full deletion, bypassing the Trash folder altogether (#1 would be the default!). The associated warning options would be: 1) warn before deletion; 2) no warning before deletion. If, in the current version of the program, the intended action is that the file is moved to the Trash folder, then the fact that some people are seeing unrecoverable deletion must be a bug.

    Another useful option: enabling or disabling the program's being able to put two identical images into the current processing queue at the same time (not an image and one or more of its variants, but the same image). The associated warning option would be: warn, or don't warn, when moving the same image into the current processing queue.

    The whole question of what some people want, versus what others want, at program startup -- easily enough solved via options for 1) opening the folder/project that was open at the time of the last shutdown; 2) open some specific folder or project that the user selects within the Preferences dialog; 3) open NO project or folder at all.


    All of these seem to make too much sense. You would expect to see them in most programs. I wouldn't hold your breath with the idea that it would show up in Capture One though, mostly because it makes too much sense. Plus Capture One has never been particularly "user preference" friendly in the past.
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  • MikeArst
    [quote="imacken" wrote:
    Going back to the question of the 'delete' function. The whole thing would be solved like most 'missing' functions by having it as an option in preferences, i.e. Confirm Delete: Yes or No.

    Exactly.

    The idea of having options for these things seems to be a bit of a hard sell...can't understand why.

    Devising high-quality raw-conversion algorithms -- surely that's "rocket science" and clearly in this respect PO is at the top of the game. Improving the UI as we've been talking about in many of these threads -- yes, it's work, but rocket science it ain't!
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  • NN8930012
    Exactly Mike, and that's what we have been saying all along. C1 v4 does the 'big stuff' exeptionally well - like v3, but it's the trivial 'small stuff' that we are moaning about being ommitted.
    Very frustrating.
    I think what is most frustrating is PO's lack of acknowledgement that they are listening to their users. Even a statement from someone to say that they are considering (or not!) implementing the features that have been requested to bring back from v3 would help a lot. Then we could just get on with using v4 and wait for the 'update'.
    But, this has been discussed over and over again.
    Iain
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  • MikeArst
    [quote="imacken" wrote:
    I think what is most frustrating is PO's lack of acknowledgement that they are listening to their users.

    Just a guess...it might be that the only reliable way to receive that kind of feedback from the company is to submit support-tickets containing the feature requests.
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  • MikeArst
    [quote="imacken" wrote:
    I think what is most frustrating is PO's lack of acknowledgement that they are listening to their users.

    Just a guess...it might be that the only reliable way to receive that kind of feedback from the company is to submit support-tickets containing the feature requests.
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  • Paul Steunebrink
    [quote="MikeArst" wrote:
    [quote="imacken" wrote:
    I think what is most frustrating is PO's lack of acknowledgement that they are listening to their users.

    Just a guess...it might be that the only reliable way to receive that kind of feedback from the company is to submit support-tickets containing the feature requests.

    I think that a support case is the way to go. It has been suggested several times here by Phase One support staff. This is a user-to-user forum, not Phase One's official place to do announcements.
    I did it a few times now. Received a quick reply on my bug reports and feature request. No frustration here.
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  • Paul Steunebrink
    [quote="MikeArst" wrote:
    [quote="imacken" wrote:
    I think what is most frustrating is PO's lack of acknowledgement that they are listening to their users.

    Just a guess...it might be that the only reliable way to receive that kind of feedback from the company is to submit support-tickets containing the feature requests.

    I think that a support case is the way to go. It has been suggested several times here by Phase One support staff. This is a user-to-user forum, not Phase One's official place to do announcements.
    I did it a few times now. Received a quick reply on my bug reports and feature request. No frustration here.
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  • NN8930012
    Paul, although this is user-to-user, Phase One have stated that they read every post here. So the messages are getting through.
    Iain
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  • NN8930012
    Paul, although this is user-to-user, Phase One have stated that they read every post here. So the messages are getting through.
    Iain
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  • NN8930012
    Paul, although this is user-to-user, Phase One have stated that they read every post here. So the messages are getting through.
    Iain
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  • Paul Steunebrink
    [quote="imacken" wrote:
    Paul, although this is user-to-user, Phase One have stated that they read every post here. So the messages are getting through.
    Iain

    Yes Iain, messages are getting through. But if you are eager to get feedback (to prevent feelings of frustration occur) I suggest to file a support case as well. This gives you a bigger chance of feedback like whether it is a new issues for them or it is already being solved and so on.

    It is an option for us users that we can use at will next to this forum. There is an overlap, but a difference as well, IMHO.
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