⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

tools are not working

Phil Hawkins

2011年06月16日 17:24

I just downloaded and installed on OS X (MacBook Pro latest model 15") and NONE of the tools will work. Everything is greyed out and I cannot get anything to work. ALL tools are completely unusable. I am a previous Windows user, bought a MacBook Pro, and, with one activation left, successfully activated the program. Now, the tools will not work at all, all tools are greyed out. This is not good. I moved the tools to the right side of the workspace as I have always done and now it's dead as a stump.

1件のコメント

Paul Steunebrink

2011年06月16日 20:15
The most common cause for the behavior is that you activated the program in the so-called 'DB mode' or CO DB 6 while working with DSLR files. DB or data back only allows you to edit Phase One/Leaf data back files,

Go to the License in the program's menu and deactivate, restart in trial mode as either Express or Pro.

Regarding activations, Phase One let you regain your activations at any time from the web site as well as from your install program (as mentioned above).
0

投稿コメントは受け付けていません。