Windows File Explorer Crash
Having issues where my Windows File Explorer crashes. This happens when I split my screen on any application when Windows File Explorer is open. This only happens when I have Capture One 20 installed on my PC (Capture One 20 doesn't even need to be running for this issue to occur). When I uninstall Capture One 20, this issue does not occur. I have tried installing/re-installing CO20 three times and I keep getting the same issue. I am on the newer Windows 2004 update but also had this issue with Windows 1909. This issue is preventing me from using my PC as I should be able to, leaving me with no choice but to not have Capture One 20 installed... rendering my subscription useless. Is there a fix to this issue/ has anyone else experienced this?
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Sorry, but I have not experienced this and I am on Windows 10 Version 2004 OS Build 19041.388. You could have a look under the Event Viewer under Windows Logs and System, it may give you some idea as to what the problem is.
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Hi Mark,
I found an old post on the forum from Capture One 6... someone suggested renaming the "P1.WICNativeComWrapper.dll" program file to "P1.WICNativeComWrapper.old" instead.
I have given this a bash and having restarted my PC, this seems to correct my issue. Certainly odd, yet may prove to be the fix. If not I will attempt your method to detect the issue.
Cheers
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Yep, odd. Hope it works out.
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Moreover, C1 causes an issue with the explorer.exe process when more than two explorer thumbnail windows are opened. Everything is closed and even the copying process stops (if there was one). For a week I have already been catching the problem and reinstalled Windows 10 more than 15 times until I found out that the problem is in C1. If you remove C1, the problem goes away immediately.
I have been working with Capture One since 2014 and such problems are the first time, believe me, this is not a human factor. C1 13/1/2 incompatibility issue - Windows 10 - Nvidia drivers (1070gtx).0
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