Healing Brush not correctly applied when exporting
I've an issue that for some images the new Healing Brush (from version 20.1) is not getting correctly applied on the images when exporting them.
The issue arise already when seeing them inside Capture One, but I've discovered I can "resolve it" moving some of the source points and then the program will re-calculate correctly the heal. But when exporting the image the problem of the heal spot is visible. :(
I'm using Mac OS 10.15.6, the latest version of Capture One Pro 13.1.2.37. I've disabled also the Hardware Acceleration OpenCl for Processing as suggested by the Technical support for other Issue I got previously (thin line displaying on some images when exporting).
Capture One is such a powerful program but it's a pity that has so many bugs. Will be nice also to see a more robust support of the GPU on Mac with Metal.
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I already observed such a strange behaviour when moving healings. The new "recalculated" points are brighter than the ones originally selected and calculated by Capture One. I submitted a case to the staff, but without any relevant answer until now.
I would suggest you, then, to submit a request (top right corner of this page). It seems to be an issue encountered by some people.
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Thanks for your feedback Robert! I want to report to the staff that too, but I want to open a discussion here to hear if someone else had the same problem and if someone has find a way to resolve it.
For me at the moment the only way to resolve it is to cancel the complete heal layer and redo the heals... Not a nice workflow way of doing it...
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If you have other layers making additional changes - especially things like gradient masks and significant colour adjustments - you might mat to try deactivating them one at a time to see which, if any, make a difference.
Maybe also change the position of layers in the layer stack to see if there are an influences that that you might be able to avoid.
In theory, and in my experience, C1 deals with such things well but if some extreme changes happen to have been made (extreme compared with how things were set when the Healing was first applied, things might possibly move out of the re-analysis bounds available to the calculation process.
I think this has been noted before and has come up for discussion in one or two webinars I have seen. Sorry, I cannot recall which ones.
Of course, there may be more than one cause for this sort of problem and creating a Support Case may be a good idea.
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I have exactly the same problem and just submitted a ticket to the Support Team. I am new to CO and this effect happened on my first edited photo :(
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@SFA: thanks for your feedback. I think that the Heal layers should work even if there's significant colours adjustments. And especially is strange the behaviour that sometimes in Capture One you see the heal correctly but shows the problem when the picture is exported. In this way there's always to check every exported image to be sure that there's no problem (a waste of time in my opinion).
Hope PhaseOne is going to address this issue in a next update (hope not in the next payment update... )
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Alessandro,
I have been trying to remember where I saw something similar in my own images and at the same time attempting to create tome extreme situations that might produce something quite challenging.
So far nothing I have tried to recreate has shown any signs of problems at all.
One quite recent anomaly for Healing I have remembered but it involved an area of some detail from which I was trying to remove an undesired distraction and the only usable source of similar appearance was somewhat brighter than the part I was seeking to replace. I concluded that the problem was that I needed to pick quite a precise masked area for the patch and that meant there was not a good enough set of data to allow effective blending of the patch. The end result would have looked OK as a blend of the detail but the bright/dark range sat right between the lighter source and the dark surrounding of the area being patched. So a good attempt but perhaps not an achievable desired result without some further work or a different approach.
Do you still have a version of the original bad results edit? If you have and could share that a complete file with your edits as well I would be happy to see what happens when I open it and process it on my system. I will understand if that is not possible.
With things like this I always think it is a good idea to assess whether some local system factor or maybe even something about the file type being processed may be significant to the problem.
There are, potentially, so many variables involved that the more assessment that can be made the better the understanding of a root cause is likely to be.
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Well, the problem is still there and not linked to the accumulation of complicated image manipulations. On a very simple image where the only processing I do is the removal of a few wires on a blue-sky background, which looks perfect inside C1Pro, the exported version shows exactly the same kind of weird patches/bad blending as if my healing brush strokes were incorrectly applied.
Back when the new tools were available in C1Pro20, I did send a support request for this, but the answer - as I understood it - was that since we are never working with the full-res original file for performance reasons, the healing brush strokes will show a different behavior on the exported image. In other words, this was considered normal behavior. This makes little sense in my opinion.
On the other hand, the tool can work really well, and using the healing brush on a busy background seems less affected by this behavior, maybe because the approximation errors are less visible then ? I'm really surprised such a serious issue has still not been addressed. If my editing looks good inside C1Pro, it should look good when exported, and as Alessandro stated I should not have to double-check all my exported images for these errors.
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I'm slowly discovering things with the healing brush.
- I get better results zoomed in 200% when using the brush.
- Brush hardness may matter.
- The size of the brush certainly matters.
It was not intuitive to me, but I've found I often get better results making the brush larger. My current "sweet spot" is about 50% to 60% harness and a brush with the inner circle a bit larger than whatever it is I'm trying to heal. Initially I was trying to use the smallest brush possible. That often didn't work out well, leading to the kind of blotches on export shown in the initial post in this thread.
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As you just pointed out, the brush hardness is indeed critical with such a uniform background, as I assumed quite the opposite - why should I need to blend with more pixels if they are all almost identical in the first place ? It seems it is in fact needed.
Using the image I mentioned earlier, I've reduced the brush hardness to 25%, which gives a very large blending area, and using the same inner circle size (larger than the object I wanted to remove), I replicated the cleaning 'job' and it does help a lot, the weird patches in the exported version are pretty much gone now. While I still do not understand why the exported version should not look like the C1Pro preview - I consider this a serious bug - at least I now have a solution to this weird behavior.
Thanks for your input M. Hyman, very helpful !
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For me the Healing brush adjustments are completely ignored during export and do only work in C1.
Even when I try to play around with the Brush Settings (Size, Hardness) this has no effect.
All other adjustments (Crop, Exposure, Color etc) are applied during Export - just not the Healing Brush :(
We urgently need a fix for this as this is a showstopper for me.
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Hey there!
I read about my issue with the Healing Mask not being exported in another thread where someone had found a solution to this which also WORKED out for me too, so I though I also share that here:
Under Preferences > General tab disable the Hardware Acceleration for Processing:
Cheers
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Thank you @nimayzn! I was loosing my mind trying to figure this out - worked for me as well.
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Thanks @nimayzn! This worked for me as well.
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Unfortunately, @nimayzyn solution wasn’t working for me.
However, fixed it with moving Heal Layer on the very top, opacity down to 99% and slightly moved arrows the issue spots.
Not sure which one helped 😁
But was looking nasty on the portrait.
Not to mention that I’m running maxed iMac 2021.1 -
I'm on a MacBook Pro 2021 M1, and on 14.3 I had this problem, randomly on some images, with the spot showing in the exported file. Update to 14.4 did not solve it.
By moving the healing layer all the way to the top layer. A different area that was healed showed up unhealed. Very strange. Then after setting the hardware acceleration to Never the exported files seem okay.
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Same behaviour found on capture on version 15 as well
Indeed this is so frustratingI turn off the hardware acceleration it works fine, but it shouldn't behave like this
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Yep, same problem. Healing looks fine in C1, but when exported the healed area is a dark smudge. This is bad because I just sent the photos to the client without double checking all the files.
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Unfortunately, disabling hardware acceleration does not help on version 20. If I shift one of the masks in C1, the picture is corrected on the screen, but when exporting to JPG, the image is corrupted again.
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Helped: after disabling hardware acceleration, I made a new small edit with the healing brush. After that, the export is done perfectly.
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Thanks @nimayzn !!!0 -
Here I am, two years later having the same problem... so it has not been fixed. I now have to use different software, if I want to apply healing, or remove something from a picture. Cheap software can do it without any issues, why can't C1 do it?
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