Can not get A7RIII and Capture One 2020 to tether

Really need some help here! I can not get tether to work. I have a 27 mac, A7RIII, Catalina (latest update), Capture one pro 2020 (latest update) 15' cable from tether tools, camera set to PC remote, and when I connect computer and camera all I get is a display on back on camera saying "connecting" that never changes. I also tried Sony's supplied cable to check cables, same thing. Then I tried micro port that I understand will also work for a connection without any luck. Checked C1 and "Sony" is connected. Thing is, I had this up and working with no issue about 9 months ago with no problems. Not sure if an upgrade somewhere threw this off. (camera firmware also up to date). Cant think of anything else to check - watched videos on tethering, read everything I could find on web, tube video and articles - no solution found. Any help out there appreciated! Thank you!

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2020年10月05日 07:24

assuming your camera is set up correct try sony remote and see if this works. also go to system / preferences / security / privacy / files & folders and check if c1 is allows access to external volumes.

Charles Craig

2020年10月15日 14:28

I tether via Sony's Imaging Edge software. Have you tried that just to see if it works? I've always assumed older cameras needed tethertools, because new cameras just call for a USB cable. I use a generic 10ft USB-C to USB-A and have never had an issue.

Permanently deleted user

2020年10月20日 06:39

Thank you CSP! I asked Sony, Mark Galer, Tether Tools, with no solution and your tip to go to system / preferences / security / privacy / files & folders and check if c1 is allows access to external volumes worked! The box was actually "access to file on removable storage" and was the only box not checked. Again, I appreciate the time you took to help me!!!!!

Kerry

2020年10月20日 08:24

you are welcome !

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