Backup process failed

Stephen Kimmel

• 2020年12月27日 17:23

All of a sudden, when I close C1 and choose "Optimize Catalog" as an option, I get a message "The backup process of Capture One has failed. An error occurred during the backup process."  If I unselect "Optimize Catalog" it works fine. I have verified the integrity of catalog and there are no errors. And, I can backup the catalog as long as I don't select "Optimize catalog" when I close C1.

Any advice? Thanks.

1

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  ernst.w

  • 2020年12月28日 18:19

  Try to export images ("as a catalog") and (re)import in a new one.

  Regards
  Ernst

  -1
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  ernst.w

  • 2020年12月29日 18:29

  @Stephen Kimmel:

  Could you get your backup to work? How?

  Just at this moment the same problem (with V21). Tomorrow I will use my suggestions. ;)

  Regards

  Ernst

  -1
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  ernst.w

  • 2020年12月29日 18:52

  Just backuped without optimization. Afterwards I could backup with "Optimize" on. Strange.

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  Stephen Kimmel

  • 2020年12月30日 03:11

  I couldn't get it to work so ended up re-importing the entire catalog into a new catalog. (Took almost a day given the size!)  Now it is working. Thanks for the advice.

  1

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