OpenCoreDll.dll ist mit Gen:Suspicious.Cloud.4.LC4@aKakTgni infiziert

Peter Carsten

• 2020年12月27日 17:52

I get a message from my virus scan after installing Capture One 21 from file:

Capture One 21.Win.14.0.0.156.exe

Die Datei C:\Program Files\Capture One\Capture One 21\OpenCoreDll.dll ist mit Gen:Suspicious.Cloud.4.LC4@aKakTgni infiziert und wurde in die Quarantäne verschoben. Wir empfehlen die Durchführung eines System-Scans, um weitere Infektionen auszuschließen.

Could this be a false finding from the scanner?

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  Keith Bender

  • 2020年12月28日 21:31

  My Bitdefender antivirus program found this same infection and quarantined it. The OpenCoreDll.dll file will not open the Crash Handler and I now cannot open Capture One 21. A crash report was sent in to Capture One and I have not heard back from them.

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  Peter Carsten

  • 2020年12月29日 08:31

  In the meantime I did uninstall C1 and got me a fresh copy of the software from the webpage.
  With the new software version I was able to get a clean install and C! does work again.

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  Thomas Ringgenberg

  • 2020年12月29日 15:14

  Thank you very much Peter Carsten for your information. I had in the same time this problem with my AV Bitdefender. The solution was also the same like you wrote - and it works again ! I believe that this works for all the type of AV Software.

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  Keith Bender

  • 2020年12月29日 20:32

  First of all, Peter, thank you for submitting your original post with the tile of the infected file. It jumped right out at me. I might still have been frustrated without seeing your post. Secondly, your last post regarding your successful re-install gave me the confidence to uninstall according to Capture One's step-by-step procedures and re-install Capture One 21. Currently, my program is up and running. Hope it stays that way and we do not have that ugly infection show up again. I use both C1 and LR depending on what pics I am editing. I love Capture One. KB

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