All of a sudden C1 21 stalls with spinning wheels running everywhere
Good morning!
All of a sudden C1 21 stalls with spinning wheels running everywhere.
I decided to use subscription from now on since C1 'Perpetual License' is never perpetual seen that I had to purchase the new software version from C1 9 up to C1 20.
Now C1 21 stalls of a sudden a few minutes before my clients arrive. It was working fine yesterday!
Frustrating.
What is the solution apart of loading it again, restart computer and software many times?!
Thank you
Danilo
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Greetings,
I have a perpetual license and this morning, just like you, I have the spinning wheels as I enter the app.
I am running on the latest Big Sur release 11.1 and C1 14.0.2
Yes, this is very frustrating. Is anybody looking into this?
Regards,
Herb
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I received help on facebook from Alexander Fleming of C1:
Try holding the Alt / Option key down while launching. Maybe it's your Catalog/Session that's failing to load and not actually Capture One.
When I first tried the help suggestion, it did not work. I then did a force quit and redid the suggestion. This time, I opened up a different Catalog instead of the last Session that I was working on. I created a new Session from different images and everything seams to be working on C1.
Based on the information that I followed up with Alexander, it is possible that my last Session got corrupted somehow.
I hope this helps.
Best regards,
Herb
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Hello Herbert,
Good morning, how are you?
Genius! I would never figure this out. It worked straight away!
I owe you a beer.
Thank you very much.
Regards,
Danilo
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Hi Danilo,
The person needs the beer is the one who helped me. Alexander Fleming of C1.
My Pleasure passing on the information.
Best,
Herb
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