import freezing

Richard Turner

• 2021年02月25日 20:04

If CO21 is open on my computer and I launch an import, it freezes. I then have to shut down and restart for the import to work normally. Am I doing something wrong?

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  April

  • 2021年02月26日 08:22

  Hi Richard, 

  Are you on the latest update of Capture One 21? V. 14.0.2

  https://www.captureone.com/en/account/download

  Maybe worth checking the system requirements, if that could be an issue

  https://support.captureone.com/hc/en-us/articles/360002466277-Minimum-system-requirements-to-run-Capture-One 

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  Richard Turner

  • 2021年02月26日 08:31

  Thanks for the reply.

  I have the latest version, and everything else in CO runs quickly on my system, so I don't think that is the problem. 

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  Larry

  • 2021年09月09日 09:40

  Has there been any update? I've been having this issue since the "major" version update. The most recent update didn't fix this issue and other bugs in CO appear to be compiling rather quickly. 

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