Process desn't work.

Herve Cornette

• 2021年03月07日 13:31

Hello, 

My configuration: Mac Pro late 2013,

Big Sur 11.2.2

3,5 GHz Intel Xeon E5 6 cœurs

64 Go 1866 MHz DDR3

When I want to process my photos, nothing happens whatever the desired output: jpeg, tiff .....

I uninstalled the software then reinstalled, I disabled hardware acceleration, nothing helped.

I can only edit with another software....

Do you have an idea.

 

 

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  Ian Wilson

  Moderator

  • 2021年03月07日 13:53

  

  Could you tell us precisely what you are doing to process the images? Are you using the Export approach or are you using a process recipe? Are you working in a catalog or a session? 

  Ian

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  Herve Cornette

  • 2021年03月07日 18:34
  • 編集済み

  Catalog or Session it works with export variant approach and not with Process recipe.

  I submitted a support case.

  Hervé

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  Ian Wilson

  Moderator

  • 2021年03月07日 20:38

  

  So in your process recipe, what is specified in the two fields I have highlighted here?

  

  Ian

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  Herve Cornette

  • 2021年03月07日 22:56
  • 編集済み

  Thanks a lot but everything is consistant.

  I am using C1 pro since V3. 

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  Jean-Jacques De Neyer

  • 2021年04月14日 20:11

  I just upgraded to C21 and I have the same problem. I can't process the images. And all my settings are ok. With or without Open CL nothing works. Have you found a solution?

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  Herve Cornette

  • 2021年04月15日 08:09

  with a full reinstallation describe here How to uninstall Capture One? it works again, but sometimes it doesn't work anymore, so a full reinstallation .... there is something that escapes me and not just seems to me......

   

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