Importing images == constant crashes
I have a large folder on my HD, with subfolders of thousands of images, and I'm trying to reorganize my catalog setup. I can't just import them all at once, because C1 immediately crashes. I have taken to creating an import folder, moving some subfolders over, a few at a time, and importing in bite-sized chunks. Which is incredibly time-consuming, and extremely annoying: Luminar, Lightroom (both versions), and ON1 can all manage to "copy all of these files at once into a catalog and not crash" on this machine so I'm not feeling charitable to the C1 team.
It can happen on just a couple dozen photos. It happens when C1 is using <9% CPU, <25% RAM, and <20% disc, with no other user app running (Win10, fully updated).
Don't know the cause (although I'm leaning towards "developer competence"): keep paring the number of files down and it will eventually import them all, so the files are all fine, nothing corrupt. C1 is failing at the main task computers do extremely well, "the same thing over and over again" which, again, has me disgruntled and incredulous. File I/O is a solved problem (most software houses, anyway).
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Couple things to check
A) how much RAM do you have installed? 25% of how much to begin?
B) how much hard disk space do you have vs hard disk size? 20% of how much is the starting point.
C) is this folder on local drives or external drives?
D) open task manager and when the copy starts check which app is taking up most of memory and cpu time.
It sounds like the files are not flowing through a large enough pipe and are creating a bottleneck. Also turn off any virus or malware scanner before you copy.
Try this first0 -
32GB RAM, about 51TB free space on my NAS (Thunderbolt connection), C1 is the only app using >1% of any resource. Moving files from one folder structure to another.
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Harry Teasley: about 51TB free space on my NAS
Is the phrase "my HD" in your opening post equal to "my NAS" cited above?
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If you consider your NAS as a local drive that could be the issue, you are going across a network I'm assuming 1gbps, this will slow you down as the NAS drives would have anywhere from 5400 to 7200 rpm drives, unless the NAS consists of SSD drives.
This issue sounds more of a bottleneck and timing issues. If you have space on the local C: drive copy a folder on the C drive and see how this performs. Also check the scratch drive for space.
If you are short on space on the C drive (less than 25%) you will experience a slow down in high I/O performance.Clean out the log files and temp/tmp files from your system, there could be a possible corrupt file there that is preventing the creation of new temp/tmp files. You can delete all files in the /temp folder.
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