Renaming Issue in 14.14.1
I had a couple times the issue now and no fix for it, that when batch renaming the file ending (eip in my case) was not added, and i manually had to ad .eip in the renaming window. If not .. my images had no file ending and where not visiible in C1Pro anymore.
It also swirls up the rename counter. If i ad for example a 3 digit counter i do get a really bizzare 6-12 digit number.
Lets say i want to rename a file named whatever-004.eip to (while resetting the rename counter):
211027-shootingxyz_social-media-day02-(3-digit counter) it produces the following :
211027-shootingxyz_social-media-day02-(3-digit counter)-10000247474628 (.eip is missing and makes the files dissapear instantly.
While it should have produced :
211027-shootingxyz_social-media-day02-001.eip
I am working on Big Sur 11.6.1 - MBP PRO 2019
I tried to re-install the software already.
This is the first time i have an issue like that.
Maybe someone had a similar issue and found a fix.
As usual... capture ones support .. no answer in a week for now. It is really sad that they parted from phase one.
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As usual... capture ones support .. no answer in a week for now. It is really sad that they parted from phase one.
Did you look for an answer on your activities page? Click on the drop-down link besides your username in the top right corner of the forum page and choose "my activities". There you can see your support tickets and the answers from the C1 support team. I struggled with that also because I was waiting for an email from C1 but didn't receive any. Then I found the answer on the activities page.
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Thank you Mario.
Nothing there.
But looking forward to hear from users too. :)0
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