I'm done with Capture One
For anyone who might listen, I'm done with Capture One. I've used the program since version 11, and more and more those who are loyal have been screwed in the pricing. The current $199 upgrade fee is an insult. There are too many other alternatives these days to justify such an expense.
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Me to, I've been upgrading almost every year since 2006. Last year it was a bit steep (especially as 20-21 was not that big an update IMO) but it's now getting silly money for an upgrade for a hobbyist photographer like myself.
Maybe they don't want long-term loyal customers like me?
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Same. Been using a mix of Adobe and C1 for well over a decade, starting with C1 v4 in 2007, and owning most versions all the way up through 21. Last year I swtiched to the subscription model (annual) because I could get a deal for it at $135 vs the $200 upgrade fee. Here's the kicker: It's an annual subscription, paid annually - and I started it in February of 2021....and when I checked today, they were getting ready to rebill me for the next year TODAY. Just casually getting ready to charge me $191 while cutting my annual subscription short by 2 months. I cancelled immediately. I still have those two months now, but I can't see continuing it when it lapses.
PhaseOne has become absurdly lax when it comes to important things - it took them nearly 10 years to add HDR and panorama stitching...and the HDR is basically useless, since it has zero deghosting tools....I did a stitch of a shot I took two days ago, and I did the same thing I did in lightroom with a 3 shot bracket. The tone-mapping was good, but then I zoomed in to the water in the foreground. The Lightroom processed file looks perfect. The C1 file looks like a watercolor painting due to the massive amount of artifacts.
The panorama stitching looks to work moderately well, at least, based on the limited tests I've done, but color blending can be a bit of an issue it seems.
And there's still the issue of lens profiles, and there the profile support is absolutely dreadful. I shoot Canon RF as my primary system, and they only have profiles for about 50% of the RF lenses - important omissions include the 14-35mm f/4L and the new 16mm f/2.8, which both need software corrections for distortion, but even lenses that have been out for YEARS, like the RF 70-200mm f/2.8L, don't have a profile. Like, what? This isn't a bit player, it's Canon...and the RF system has been selling very well, and the 70-200/2.8L is a bread and butter lens for the system, and again, has been out for over two years. That's just unacceptable. And I'm supposed to pay $200 a year for this?
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Who can say what's in the company's collective mindset, Kevin. I used to recommend Capture One as the best raw engine there is, but others have substantially caught up, and the edge they used to have I don't think they have any longer. I paid for C1 atop my Adobe subscription, and alongside other software, because C1 used to be indispensable to my workflow. Now, though, I spend more time watching that little wheel spin with C1 than I ever did before, and I run a rig that is a powerhouse so that should not be happening. Every year they throw in a few things that the competition has already had for years, and then they want to charge another few hundred bucks. It's just insane. But, as long as people keep paying it, they will keep charging it.
It's sad, because it really used to be the best of the best. But, they seem to have lost sight of value, chasing dollars instead.
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Permanently deleted user
Who can say what's in the company's collective mindset, Kevin.
Certainly nobody on here, on this user-to-user forum.
Still, let's hope your pointless rant made you feel a bit better, eh?
As a supposed "old timer", you'll doubtless remember that on the old Capture One forum there was a rule - rule 10 - specifically forbidding "blowing off steam":
10 Do not post a message merely to blow off steam or otherwise get something off your chest. This is a support, user to user help and resource area, if you have something to take up with a dealer then take it up with a dealer, if you have something to take up with Phase One then please take it up with Phase One.
Slipped your mind, did it?
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Pot, meet kettle....
And.... It's not pointless. On this user forum, I advocate that people stop using Capture One and move on to other alternatives. The only way that a company knows it has a problem is if it affects their bottom line.
Or, maybe it is a pointless rant. And either way, it does make me feel better :)
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Keith R. (Take a hike buddy!)
Honesty should be permitted, go back to wherever you crawled out from.
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Don't reply it'll be pointless and your feeling might be hurt.
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Came here from https://support.captureone.com/hc/en-us/articles/360002902958?page=6#comment_4414955558929.
I'm also hugely disappointed and I'm also actively looking for alternatives currently.
I happily started with v11 but soon realized that C1 lacks on many places: Just take the underwhelming catalog capabilities (I just use it with sessions and use an older Lightroom installation as catalog), major UX issues like the crop tool in v11 (which was not fixed as bug but rather was improved two versions later in v13 which costs you two times a 3-digit upgrade fee), the non-ability to change timestamps (ever took a wedding shot with more than one camera?), the fact that you can't batch rename a sessions if it contains videos and you want to have the date as part of the filename (because c1 believes that video files do not have a timestamp), ...
There was a time when C1 had a really good chance to gain market share (e.g. when LR introduced the subscription model). However, it seems they didn't use it effectively and now more and more loose ambitions. Just taking more money certainly does not help long-term.
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Thanks for sharing your disappointment with us. We are all just users of the software like you, so what do you expect us to do about it?
Ian
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I guess the motivation is similar to what the others led to share their thoughts in this tread as well.
However, if you would like to see this more as an exchange between users, you might want to share whether the examples of limitations which I mentioned (catalogs, change of timestamps, videos not having timestamps) are resolved in the meantime, now 4 years later.
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Why did you switch to C1 in the first place?
C1 does not alter your original files, and it won't do anything with movies. So use a different tool to change your originals (ie. timestamps) before importing to C1, any exif tool or maybe Photo Mechanic, and don't store your movies in the session folders, then 2 of your problems are gone.
For me personally the catalog is sufficient, and I didn't even notice the crop tool was improved (or I forgot) because I use the crop tool since version 8 with success and no huzzle.
It's not that I don't have many wishes regarding C1, but it's not the things you complain about.
Photo Mechanic Plus has a catalog too, you don't need a subscription as for LR.
Cheers, tell us what your alternative will be when you have decided.
BeO0
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