Black parts when exporting B&W JPG's

Kimberley Deutz

• 2022年04月23日 08:40

Hi, 

I have a problem with exporting black and white images to JPG. 

System details:
Dell XPS 15 9570 
Windows 10 Home 
Version: 21H2
Capture One Pro Fujifilm 12.1

When exporting jpg's I see that all images in B&W have big black rectangular shapes - each export is different, with like giant pixels. 

Anyone know how to resolve this issue?

Thanks in advance!

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• 

  Ian Wilson

  Moderator

  • 2022年04月23日 09:07

  

  Try turning off hardware acceleration in the General section of Preferences, and see whether that makes a difference. 

  Ian

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  Kimberley Deutz

  • 2022年04月23日 12:34

  Thanks Ian, everything sorted now!

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