Problem with the browser

Daniel Pavlinovic

• 2022年06月23日 16:54
• 編集済み

Hi,

I noticed a problem in the browser after updating to version 15.3. My photos in the browser are sorted by name. While editing a photo, from time to time it happens that the photo simply disappears from the browser. Then I find it at the exact bottom of the browser as the last image and I have to manually move it where it belongs by it's name. I ignored this issue first few times, but it happens quite often and can no longer be ignored. I have never noticed this kind of browser behavior in previous versions of C1.

Windows 10 Pro user. 

 

Best regards

1

• 

  Christiaan mak

  • 2022年06月24日 17:27
  • 編集済み

  Yes, I can confirm this, and it is incredibly inconvenient in a large collection.

  And this is not the only issue with the file browser in this new version 15.3: it jumps around when checking/unchecking ratings, CO1 does not store the browser position when closing the application or switching catalogues, etc, etc...

  I tested the beta and all the bugs were there, they were nót there in v15.2, and support admitted that there wer "under the hood changes" with regards to the file browser in v15.3.

  I reported all the bugs after each new beta elaborately, offered to make a movie showing what was happening, and was in contact with a friendly guy from support, who eventually resided to simply ignoring my emails in which I explained that the bugs were there still. His respons was that he could not replicate them on his system, which unfortunately tends to be proof for them that it does not exist.

  So please open a support case, it is the only way to get things fixed, but brace yourself, you'll need some perseverence.

  1
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  Permanently deleted user

  • 2022年06月25日 10:07

  I have the same problem here on C1 v15.3 on Windows 10 . I will open a support case too. v15.2 works without any issues.

  0

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