Two way sync not working?

ninjatune

• 2023年05月29日 04:45

Hello,

 

For some reason the sync isn't working from my clients selects via Capture One Live, back to my session.

How can I refresh it so that I can see the shots that they've selected within Capture?

 

Cheers

1

• 

  Adrian Ray

  • 2023年07月11日 14:27

  I'm having the same problem, my client selects the images and they don't come through to me and then the browser removes all their selections 

   

  1
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  ninjatune

  • 2023年07月11日 18:29

  Kinda defeats the purpose of paying for this add on right? Plus you look like a bit of an idiot in front of your clients.

  Let alone the fact that they need to go back and redo their selects, which can often take hours.

  Any word from C1?

  1
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  Adrian Ray

  • 2023年07月11日 21:55

  I've messaged them but nothing so far! my client is annoyed but understands its not my fault but they have to spend even more time going through the images for the 4th time to make selections and send them over to me again. 

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