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I am keep losing the selection that my client made



  • Official comment
    Mathieu B
    Product Manager

    Hi ninjatune - the person who created this post has not reported the bug to our support team, and I cannot find any ticket about this topic in our support system in the year 2024.

    I do trust the fact you are encountering a bug, but if they are never logged into our systems with the proper information and required files, we just cannot replicate and fix them. 

    Please open support cases and share your log files, this is how we fix that.

  • Mathieu B
    Product Manager

    Hi Sina Shafiyan, please contact our support team by creating a ticket, this sounds like a bug.

  • ninjatune

    This has been a bug for months and months. Any word on a fix Mathieu-B


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