macOS 15 Sequoia support
Implemented
Support for macOS15 confirmed on Capture One versions 16.4.6 and forward
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Peter Postmus, what I said was "there are no known issues with Capture One 16.3 running on macOS Sequoia" and that is exactly what I meant. It is a different statement from "Capture One 16.3 is compatible with macOS Sequoia". The life cycle of Capture One 16.3 ended before macOS Sequoia was released. This means we are not testing compatibility and we will not fix bugs if they become known to us. 9% of Mac Capture One 16.3 owners still run on Sequoia, for what I know without issues.
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Frank Schroeter I realise that. But then my question, as I am a software developer as well, would be if there is even a system where known issues with 16.3 on Sequoia get registered - precisely because it is not supported.
In other words, what do you mean with "no known issues"? Or is that just based on what people say in this topic? (not saying that's not an indication)
I have however, just upgraded to Sequoia. I also downloaded Darktable and RawTherapee (neither feel as polished as C1), and even gave the Mac Photos app a shot (though that doesn't have local edits and so that is probably out). Given that I'm mainly a Nikon shooter, I looked at NX Studio as well, however I also use a Sony RX100, so I'd still prefer a solution that works with both.
I'd prefer to keep using C1 though. At least it starts up, so maybe it works. :)
But I hope that, maybe next year, it will come with some new features that will make a difference to me. Again, AI noise reduction and geotagging support are at the top of my list. I don't care much for what Luminar can do though; maybe I'm old-school, but I still like the photo to be what I saw when I was there.
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Peter Postmus, I was referring to both our bug database and support database (where customers report issues or ask questions). Neither contains reports of blocking issues with Capture One 16.3 and Sequoia that we were able to confirm, and there is nothing outstanding.
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I wonder if, due to the sheer quantity of comments here and the many complaints they contain, Capture One might consider changing how they handle compatibility issues with OS upgrades like the one we've just experienced. I fully realize C1 folks work very hard to upgrade their software continually but it seems wise for C1 to have some sort of notification system to alert their customers they should hold off on upgrading their systems.
The first I knew of C1's warning to wait on upgrading my Mac's OS was when I watched David's video introducing some of the new features. And, with all due respect to David, it wasn't mentioned until a few minutes into his presentation.
If such a system does exist, I think C1 ought to place it in a more prominent position on their website. Or maybe C1 could email their customers to wait until they can give the "all clear." Surely this is possible since they have all of our email addresses.
I feel it is incumbent upon C1 to be forward thinking in this if they wish to eliminate the types of bad feelings and complaints found in this thread. To say nothing of the seemingly frayed nerves and frustrations of the moderators.
It only seems prudent to get out ahead of these things.
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Peter-Postmus Did you look at Lightroom Classic. It does have a map linking to the location of your photos. If your camera has GPS then its automatic. If not you can use a GEO tagging app on your phone, and Lightroom will sync the times on the images to locations at that time on your phone.
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I suppose that those of us who have been using Capture One for some time know that it's always prudent to wait to update MacOS until we know that Capture One can support the new version.
But that makes it easy to forget that newer users may not be so aware of the risk of updating too soon.
Ian
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@Peter-Postmus this was a feature of Aperture (Mac). many years ago and very awsome. long time before Lightroom.
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Randy Becker, Ian Wilson, if you look at the download page, you will notice a minor change in how we state the System Requirements: We now state the oldest required and as a footnote, we state the OS versions we actually tested with. I hope this serves both customer groups, the not-so-technical who have auto update on and previously only discovered too late that they had updated themselves into an "unsupported setup", and the failure-sensitive users who depend on working systems for their daily work - they can stick to the tested systems.
We will from now on only communicate confirmed major problems with new OS versions and not investigations, like we did with this post. The reactions make it very obvious that the audience cannot digest this kind of communication.
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Before Apple releases the new operating system, anyone can download the beta long before. And I believe that companies that develop essential software can do this earlier, or are also informed by apple. Seen in this way, I do not understand these repeatedly discussed problems.
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Mr. Schroeter and Mr. Wilson,
First off, thank you for responding so quickly. I appreciate knowing these comments are actually read
Secondly however, I went to the download page and found nothing like you describe. If there was a "minor" change to the download page, it is so minor that it has become invisible. For those who visit these pages on a daily if not hourly basis, I'm sure you could spot the change immediately. However, for someone who has never seen it before or has no reason to even think it is necessary, you might as well have made no change.
I don't mean to complain but this type of information should be front and center! Users are the people that pay the bills. If they download a trial version of software only to find it is "not supported" in some way, the chances are great they will delete it and simply move on. The result is loss of revenue for your company. Put yourselves in your customers' shoes and try to see what THEY see.
I hope you realize I am saying this because I feel it is necessary. It is not your fault Apple does what it does, but it certainly behooves C1 to make your customer and potential customers very aware of potential issues.
Minor changes aren't what is needed.
By the way, as I've been writing this, I've been going back to various pages that deal with downloading and still have not found your minor change.
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Randy Becker, here, this is the change I was referring to. I feel this is pretty obvious and discoverable.
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Gerhard, the question of "why does Capture One not test beta macOS releases" has been discussed in this thread before. We do! And if we identify issues during those tests, we investigate them and fix problems before the official OS release, so customers will never face them. That said, it is not so rare that Apple makes last-minute changes, so the final verdict only drops after Apple has released and we typically need a few days to establish that. In the case of macOS15, it took extra long, because we needed to follow up on two false positives, there were reports on performance problems and tethering. Both turned out to not be software bugs.
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Check our compatibility table to see if your operating system is supported by Capture One.
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