Michael Umhofer
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Michael Umhofer hat einen Post erstellt
Incorrect password error message
I tried to post after initially logging in to the old formatted forum. I was prompted to enter my login details again and was met with an error message that my password was incorrect. So I went ab...
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Michael Umhofer hat einen Kommentar hinterlassen
https://support.captureone.com/hc/en-us/articles/360002398417-All-about-Capture-One-licenses-Upgrades-updates-and-activations-explainedHi Rick,Next year, wait for the Black Friday sale. I downloade...
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Michael Umhofer hat einen Kommentar hinterlassen
Jack Williams wrote: Hi everyone,I'd like to add that we care deeply about our users and we do take your comments and feedback into consideration. This has always been the case and always will be...
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Michael Umhofer hat einen Kommentar hinterlassen
thomaskyhn wrote: When you receive an email reply to a request and it contains a link, "#[five digits]" (https://support.captureone.com/hc/requests/[five digits]), I assume this is for internal u...
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Michael Umhofer hat einen Kommentar hinterlassen
It seems there is a growing number of unsatisfied users. Particularly with the way support has been, well, unsupportive. I have filed tickets for a number of bugs with no resolution (C1 12 crashes ...
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Michael Umhofer hat einen Kommentar hinterlassen
Ian3 wrote: What Fastspring will have emailed to you is not your licence key, but a code that you use as a voucher code. Hi Ian, Yeah that is what the licence key/code email says came with my pur...
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Michael Umhofer hat einen Kommentar hinterlassen
I can attest to a lack of support from Capture One. It has been 20 days since I logged my support issue. There have been a number of bugs I have encountered. I too have uninstalled/re-installed num...
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Michael Umhofer hat einen Post erstellt
Capture One 20 Pre-Order Issues
Hi all, This topic has probably been flogged to death, but I'm getting no acceptable response from customer support so came here to see if anyone else is still having issues upgrading to C1 20 with...