Antoine122

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  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    I have reinstalled my PC from scratch with Windows XP SP3. Basically the problem of computing being slow disappeared.Now when processing an image it takes around 20 seconds, only the imgCoreProcess...

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    I tried to log a new case but got the message:"Error !The error has been logged and System Administrator has been notified.We apologize for the inconvenience."Not so good....

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    Hummm.I am on the "-> SUPPORT -> Create Support Case" page.There is a form to fill with the following information:"Select your registerd product Operating system Software Camera Body Pha...

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    How do I view a previous ticket. I am on the phaseone support page, I am logged in. I see nothing like a link to previous cases?Antoine

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    I use the last version downloaded from the phaseone web site 2 weeks ago, It is the 4.6.My system is about 3 years old I believe.I will try to reboot to see if it changes but it might disappear and...

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    The slowness came back today. I converted 3 images ok at the 4th one it took for ever again.As suggested by Paul I looked at which process uses all the cpu time it is CaptureOne.exe which takes 98%...

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    Ok thanks for the advice I will think about it...

  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Set MoveTo chrashes Capture One

    It works fine, thanks! 😄

  • Antoine122 hat einen Post erstellt

    Set MoveTo chrashes Capture One

    1. Community
    2. Open Archive

    I now have this error message when starting Capture One: "Object reference not set to an instance of an object. at P1.C1.Common.Shell.ShellFileSystem.GetDir(StringPath) at P1.C1Components.SessionPe...

    • Antoine122
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  • Antoine122 hat einen Kommentar hinterlassen

    1. Community
    2. Open Archive
    3. Raw conversion very slow

    Thanks Paul and Dee for your detailed feed back.The problem disappeared magically, it now take 35 sec to process an image, big difference!I cannot remember changing anything on the system, may be a...