How to name images on import into a Catalog?



  • Andrea Mariniello

    There is an old issue I never understood how to fix.

    When you save your preset it often and randomly (but persistently) happen that they are greyed out and you can't change the preset. manually compose is the only way. Any idea how to solve it?

    Mac OS (10.15 and older version same issue. CO 11, 12, 20 - same issue)

    Comment actions Permalink
  • Lily

    Hi Andrea,

    Thank you for the comment.

    Some tokens available in the Next Capture Naming tool might be unavailable in the Naming tool of the Import dialog box. Thus, if you have the presets with the tokens only available in the Next Capture Naming tool, it could not be applied properly to the imported images.

    If that is not the case, then the greyed-out presets could be an OS-specific bug. If so, please submit the request to the Support Team with as many details as possible.




    Comment actions Permalink

Please sign in to leave a comment.