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4 comments

  • Ian Wilson
    Moderator
    Top Commenter

    What do you mean unlock it?

    Ian

    0
  • Dietmar Becker

    Hi Ian

    I meant new installation on another computer with a license from Capture One 21 for Sony.

    0
  • Ian Wilson
    Moderator
    Top Commenter

    You can log on to your account at the Capture One website. You should see a page like this.

    You can click the Download button to download the installer. When you do, you'll have to scroll down a bit to find a button for older versions. You just need version 21: you are not looking for a special Sony download, because it acts as the Sony version in accordance with the licence code you enter. 

    If you are stopping using it on the old computer, you can click the button on Mange Licences and deactivate it on the old computer. Also if you can't remember your licence code, you can find it on the Manage Licences page too.

    Ian

    0
  • Ian Wilson
    Moderator
    Top Commenter

    Yes I know that's what you meant. But on the new computer, you can log on to your account on the Capture One website as I said, and download version 21. Then you just use your existing licence code when you run it first on that computer. If you've run out of installations, then you can deactivate the old computer (while you're logged on from the new one) as I said.

    Or am I misunderstanding something?

    Ian

    0

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