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Supprt for an issue

Permanently deleted user

What problem do you see this solving?
I have issue with Capture One. It has worked for years but following a computer crash, I cannot use it anymore. I can download the program under my name but cannot add photos to process. I think Capture One still thinks I have an open version, therefore will not work. 

When was the last time you were affected by this lack of functionality, or specific tool?
I have been emailing customer support for a couple of weeks. They have not stopped replying to me. 

Are you using any workarounds or other solutions to achieve your goals in Capture One?
Nothing works 

Are you happy to be contacted further about this suggestion or request?
YES

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Comments

2 comments

Date Votes
  • Denis Huk
    Admin
    • Edited

    Hey Vicki Johnston, I'm moving this post to the "Capture One 23 (16.x) for Windows" topic as this is not a feature request.

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  • Jack W
    Admin

    Hi @... – I appreciate the creativity with the feature request :D 

    I've looked at your request and can see your two requests were merged together yesterday. I anticipate you getting a response today and have raised this with the Support team.

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