2 Accounts but it was a mistake!

Cagdas Eligüzel

• May 02, 2023 09:09

Hey, 

I realise I have 2 Capture one accounts, 1 with license the other one I bought a Preset, It is possible to change my license account to the email who I bought a preset ?

that's why I can't change the email Adresse...now I get it. 

With best regards 

Cagdas.E

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  Denis Huk

  Admin

  • May 03, 2023 09:32

  Hi Cagdas Eligüzel, there is no way to achieve this from the user side, so please contact our support team by clicking "Request Support" in the top right corner to see if there is anything we can do!

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