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Can't unpack EIP for client

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11 comments

  • Evi K
    Product Manager

    Hello Brian Eaves and thanks for reaching out! EIP is a special type of zip file, owned by Capture One. So if your client does not have Capture One installed, they cannot open it directly. What they can try to do, is to rename the file type from EIP to ZIP and try to unpack it then. 

    Alternatively, you can also export the selects as "Originals" and share with them just the selected RAWs. See our guide here:

    Manage Images (iPad) – Capture One

    Note: I changed the topic of your question since this is not a feature request or feedback on an existing feature. 

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  • Brian Eaves

    So If I export the Raws as originals to the external SSD. Will I be able to see the rating and corrections

    that my client applied to the iPad when I import them to Capture 23 desktop?

     

    Thanks 

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  • Evi K
    Product Manager

    Hey, no if you export them as originals you will not be able to see the ratings and corrections. I thought you said that you have already imported them successfully to your computer already and you were trying to find a way to share with your client. What are you trying to do?

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  • Brian Eaves

    Yes, While shooting they rated 100 images. I imported them on Cap 23 on my Mac and renamed them. I made some jpegs of some selects.They want the Raw Fujifilm RAF files of the selects which are eips. I had to export to tips so I could see the selects. Having files sent of the internet wasn't an option. I can change the file to ZIP as you suggested. However I'll need to rename 100 raw files after I unzip them. If I reimport the tips to capture on the iPad and then extort to Orginals, with the file name be the same as What I imported and with the export be a Fujifilm RAF file? 

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  • Evi K
    Product Manager

    I don't really get it :( why do you need to work on the same files with them? On the iPad, you could filter out the 100 they want (I assume you used star rating or color tags to mark them), export them as originals and give them over to them and then re-export them as EIPs for you to import into CO 23 and continue with the editing.

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  • Brian Eaves

    They want the RAF files because that's what they paid in the contract. The Ad agency works with everything Adobe. I told them I'd give them RAW s of the selects and All the RAWS. Now that I know when shooting to the iPad that I should have exported Originals instead of EIP which have the there Rating. Next time ill use my MacBook Pro M1 MAX instead of shooting to the iPad.

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  • Evi K
    Product Manager

    And how using the mac instead of the iPad will solve your issue? In your case I would just export the selects as originals in one folder and the rest again as originals in a different folder.

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  • Brian Eaves

    Because shooting to my Mac I would shoot Raw, make selects/local adjustments, output jpegs and give them the RAF files. Instead of using the iPad, make selects/local adjustments, export to SSD. Import in Cap 23 on desktop, separate select, refine adjustments, export jpegs, find a way to unpack it.

    The job is already deleted off my iPad after I make 2 copies.

    The iPad was the wrong workflow for this quick project, it was my fault.

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  • Evi K
    Product Manager

    For sure, do what is more convenient and meaningful for you and your workflow. If you think of a way that we could make iPad better for you, let us know! Good luck with everything!

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  • Brian Eaves

    Actually, someone else from Capture one got back to me. Because I imported the files into a catalog which is my main Catalog.
    Catalogs cannot unpack EIP files.
    I created a test session. I selected my desktop on my Mac which had a couple of test EIP files highlight of them and I was able to unpack the EIP files and get the .RAF for my client. That was strange, because the option to unpack EIP in the Catalog was not grayed out..
    Problem solved.

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  • Hernan Zenteno

    Hi Brian. Many many thanks. You saved me. It happened something similar but I used the iPhone app of Capture One. When I pressed unpack the EIP files nothing happened. Cumbersome but worked with a test session as you made it. I wonder if catalogs can unpack in the future. All the best. 

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