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Lost Activation in License drop down.

Stephen Cohen

Hey,

I was unfamiliar with activation of the newer version of C1 ---2023.  I first deleted C1 2022 and then proceeded to install C1 2023.  After activating 2023 it do not function at all with my catalog or any files I had in my picture app on my Mac.  I determined that I failed to deactivate my 2022 version of C1 -- at least that is what I think I failed to do.  I retrieved my C1 2022 from the trash and reinstalled it.  Now C1 2022 works.

Going forward, I want to activate C1 2023 properly and need some guidance.  Just to let you know, when I go to C! and choose License, C1 2023 shows "Activated" but C1 2022 is not in the drop down list.

 

Looking forward to some guidance and in advance, thank you!!!

 

Stephen

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Comments

1 comment

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    When you get a new version (23 instead of 22 in your case) you get a new licence number. You can use that either for 23 or 22. The way it should work is that your old version 22 code no longer works, because you can activate 22 or 23 with the new code.

    Ian

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