How To Cancel Mobile App

James Quinn

• August 02, 2023 20:35

I didn't see a mobile app help section...

I signed up for the free trial a ways back, forgot about it, and I think I'm being charged. I have no use for the app, and don't see any way in app to cancel my billing cycles.

The only thing I see is DELETE ACCOUNT, and I don't think I want to do that.

 

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  Jack W

  Admin

  • August 03, 2023 06:36

  I've moved your post to the relevant topic. You'll need to contact Apple to arrange a refund and you can do this by following this guide: https://support.apple.com/en-us/HT204084

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  James Quinn

  • August 03, 2023 08:08

  Thanks Jack! That's my bad, I'd never subscribed to an app on the iphone, I didnt realize you cancelled the sub through the phone itself. I thought it'd be on the app side.

   

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  Jack W

  Admin

  • August 03, 2023 09:03

  No worries, it can be a bit confusing. Happy to help.

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