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Output folder does not exist

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6 comments

  • Brian Jordan

    Perhaps you could elaborate on the problem a bit more?

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  • Janis Hughes

    When I try to export a file using an export recipe, I sometimes get a message telling me the designated output folder does not exist, even though it does, and Capture One has successfully exported to it before.

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  • Janis Hughes

    It is on an internal drive and, yes, the path is correct. It is finally recognizing the folder, but now it is exporting a TIFF and a JPEG, whereas I am only asking for a TIFF (all parameters correctly filled out, only one recipe selected). I have noticed the latter behaviour before. Anyhow, I expect it will again stop recognizing the folder at some point, and I can't afford to lose time over it, as I am trying to produce inventory for a show.

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  • s ford

    I had this problem too.

    I just solved it by clicking the dots at the top bar of the location tool and then clicked, "Reset Tool." And it worked fine after that. You could also try restarting CaptureOne as well and then Reset Tool. 

    CaptureOne just didn't recognize the folder, even after deleted the empty folder and created a new one, even in a new location. 

    Hope this helps.

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  • Janis Hughes

    Thanks, I forget just how the issue was resolved, but I will keep your tip in mind for next time

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  • FirstName LastName

    I did what - s ford - said and it worked great. Thx

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