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C1 IPHONE Tethering, My camera keeps freezing. shutter doesn't work.

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youngjun yoon

Which device are you using?
IPADMINI5 ,iPhone XR , GFX50S2

What problem do you see this solving?
I'm using Capture One Mobile with GFX50S2, and while shooting tethered in RAW, my camera keeps freezing. The shutter doesn't work, and I have to remove the battery to turn it off – a frustrating situation. I'm using an official adapter and a high-speed cable. Tethering works fine with my MacBook Pro, so the issue is not with the camera. Are there any other users facing a similar issue? I have great expectations and hopes for the mobile tethering feature. I hope you can resolve this for me.

 

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1 comment

Date Votes
  • Evi K
    Product Manager

    Hello youngjun yoon, thanks for letting us know. We need to investigate this further with our engineers, can you please contact our support or drop me an email (eke@captureone.com) with more details about the issue?

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